Sales Support Specialist

TITLE: Sales Support Specialist

REPORTS TO: Sales Accounting Manager

LOCATION: Raleigh, NC

SUMMARY: Will support Sales Specialists in day-to-day sales activities; work cooperatively with the team and other departments within the company; create and maintain positive

relationships with customers, suppliers, and transportation; and maintain a positive, professional attitude and work environment.

FLSA STATUS: Non-Exempt

RESPONSIBILITIES:

• Accounting duties include:
  • Ownership of daily billing
  • Monitoring and collecting for accounts receivable
  • Monitoring and approval for accounts payable
  • Monitoring and settling of open troubles
• Managing freight invoices and working in the freight management system
• Completing adjustments, as needed
• Daily communication with customers, suppliers, and transportation
• Assisting the assigned Sales Specialists, as needed
• Managing purchase order, transfer entry, receiving, and invoicing
• Conducting the month end closing process for the assigned Sales Specialists

KNOWLEDGE/SKILLS/ABILITIES:

• Communicate positively through oral and written means
• Successfully function within a multi-task environment
• Accuracy and attention to detail
• Strong working knowledge of Microsoft Outlook, Word, Excel, and Teams

EDUCATION/EXPERIENCE:

• High School Diploma or GED required
• At least one year sales support experience or two or more years of customer service experience preferred
• Accounting / bookkeeping knowledge is preferred

WORK ENVIRONMENT / TRAVEL: Fast-paced office environment, with occasional travel to seasonal locations