Project Manager - Tent Division

About Us

PEAK Event Services is proud to be the premier event rental and tenting company in the Northeast! Joining the PEAK team means being part of a team that makes it happen. At PEAK, we find joy in bringing important moments to life. To our clients, it all feels like magic, but in reality, there’s a lot of work that goes into our work — strategy, creativity, and grit. Each new project brings its own brand of challenges, and we’re just the team to solve them. We’re motivated and inspired to deliver unique experiences in our own ingenious ways. This extra effort and determination helps us deliver stressless projects for our clients, while providing us with transformative opportunities to learn, grow, and spread joy.

What You’ll Do

The Project Manager - Tent Division primary duties include managing and growing established customer relationships while working towards developing new business opportunities with individuals and ensuring successful installation of tented projects. They will be responsible for the sales of tents and associated product, representing PEAK Event Services with superior customer service and professionalism. They will assist with special events requiring the highest degree of attention to detail and will be critical in corresponding with customers and venues on the Company’s behalf. This position reports directly to the Senior Tent Sales Manager and is located in Woburn, MA.

The Day-to-Day

• Answer email and phone inquiries, qualify and obtain necessary information to generate quotes with event/site specific information for inbound leads
• Meet monthly and annual sales and growth goals
• Grow the business through an understanding of the regional event market, key venues and potential clients
• Build relationships through participation in networking groups and events
• Provide support to customers throughout planning, install, and removal with timely communication
• Coordinate all necessary documentation in line with company guidelines for successful installation of a tented event
• Coordinate non-inventory subrental necessary for production while maintaining company requirements
• Provide “day of” support to customers for complex high production events
• Provide necessary information to support the necessary permitting components for successful and timely execution of the project
• Update orders as changes are made in the field during install or removal by communicating with both operations and the field supervisors
• Coordinate confirmed project scheduling with Support Staff
• Provide support to customers throughout planning, install, and removal with immediate responses
• Promote new products and inform customers of any pricing, policy or procedural changes
• Monitor and reconcile receivables as instructed by the Accounting Department
• Work with the company drafter to create site plans and interior layouts for permitting and on-site installation in line with company guidelines
• Maintain updated Packing Lists based on site requirements and sketches
• Address “Overbooked” inventory team in order to avoid potential issues
• Promote PEAK in the market with a positive attitude & outstanding service
• Maintain scheduled in-office days and updates in the Tent Team shared calendar
• Attendance of all PEAK scheduled sales & company meetings
• Provides support to all other company team members as needed

What We’re Looking For

• Understanding of Event Operations
• 1-3 years related industry experience is a positive but not required
• Strong focus on customer and client services
• General knowledge of special events including tent installation, site access, permitting, construction and understanding of the mechanics of executing successful events
• Experience with or an understanding of basic construction is preferred
• Must be comfortable working in a fast paced & constantly changing environment
• Demonstrated ability to be flexible with a “Make it Happen” attitude
• Strong verbal and written communication and presentation skills
• Excellent decision-making and problem solving skills
• Excellent organizational and project management skills
• Ability to multi-task
• Ability to work well independently as well as in groups
• Demonstrated ability to negotiate and exude confidence with clients
• Team player

Why You’ll Like Working Here

• Our incredible compensation combo of Competitive Pay, Paid Time Off + Paid Holidays
• Support for your personal life + wellbeing
• We like to celebrate + we do it often!
• Encouragement for Volunteer Days + giving back to our communities
• We foster and embrace an inclusive and diverse work culture

Compensation and Our Full Suite of Benefits

• $70,000 - $90,000 Projected Annual Salary (combined base & commissions) with potential for significantly higher
• Medical, dental and vision insurance
• Vacation/Sick/Personal time through the company’s Paid Time Accrued (PTA) policy
• Company-Paid Basic Life + AD&D Insurance
• Short Term & Long-Term Disability Insurance
• Telehealth + Wellness
• Flexible Spending Accounts (FSAs)
• Employee Assistance Program
• Travel Assistance
• 401K Retirement Plan + Employer Matching

More About Us

• We’re not just a rental events company – our PEAK Code drives the work we do every day.
• We’re partners in problem-solving. We collaborate internally and with our vendor partnerships in order to push through challenges and succeed together.
• We are employers of respect. Our relationships mean the world to us and we hold ourselves to the highest level of accountability.
• We are advocates for our communities. From sponsoring events and organizations to volunteering and donating our time, we support our communities and are committed to social responsibility.
• We are keepers of the craft. Our attention to detail, commitment to excellence and devotion to our clients allows us to go “Above and Beyond”.

PEAK is an EEO Employer. We seek diversity and culture-add candidates, not necessarily “culture-fits” or more of the same. We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging. Please let us know if you need any assistance or accommodation in the application process.