Banquet Server

Position Title:               Banquet Server

Department:                Food and Beverage

Reports to:                   Banquet Manager + Banquet Captain (Shift Supervisor)

Supervises:                   None

Position Summary: The position is responsible for providing banquet food service with a high level of professionalism and hospitality. Servers will provide premium service for members and their guests, abiding by the service standards of the Club. They will be expected to have a solid understanding of fine dining and table-side service. The service staff will also be expected to go above and beyond to deliver memorable events, while bringing a high level of energy and professionalism.

Employement Status: Seasonal employees can expect a consistent schedule from (approximately) April to October each year. Each October, employees are allowed to submit requests to transition to either part-time or full-time status. The approval of these requests will be based on the needs of the Club and the employee's performance track record.

Qualifications:

• High school diploma or equivalent in appropriate experience
• Two or more years’ experience in a similar position preferred
• Ability to work scheduled hours including, when necessary, holidays and weekends
• Ability to lift 50lbs.
• Lifting, bending, twisting, reaching crouching, and crawling throughout the course of the job
• Being on your feet for an extended period of time

Job Duties:

• Serves as a positive role model by:
  • Adhering to the same standards of service and behavior that peers are required to uphold
  • Demonstrating effective communication skills through various digital platforms utilized by the Club
  • Maintaining a positive and friendly demeanor at all times
  • Working with peers to meet the needs of the team
  • Representing the Club well in its relationships with members and vendors

• Continually provides services in the areas of:
  • Exceeding the expectations of members and their guests, while representing the Club to the highest standards
  • Inspecting service areas prior to opening to ensure that adequate supplies are available
  • Knowledge of menu, menu enhancements and preparation methods
  • Understanding of unique and complementary flavor pairings
  • Constant awareness of restaurant flow
  • Impeccable service and social perceptiveness
  • Ability to evaluate guest satisfaction and responsiveness
  • Carefully following all laws and club policies and procedures regarding alcoholic beverage service
  • Slowing and refusing alcoholic verbiage service when necessary
  • Continually seek to enhanced knowledge and skills related to service
  • Maintaining self-awareness of members’, management and peers

• Assumes responsibility for the department by:
  • Assisting supervisors in maintaining proper inventory levels
  • Maintaining service areas in a neat clean and orderly manner
  • Communicating with supervisors and peers concerning ongoing projects

• Results on which performance will be evaluated but are not limited to:
  • Being attentive to the needs of the members
  • General behavior and language
  • Maintaining good hygiene and a professional appearance
  • All but not limited to this Job Description