Office Administrative Assistant

POSITION SUMMARY:

This position plays a crucial role in ensuring the smooth and efficient operation of the office. This position involves providing administrative support to various departments (sales, delivery, warehouse) and personnel within the organization. The office Administrative Assistant is responsible for handling clerical tasks, coordinating office activities, and assisting with day-to-day operations to facilitate a productive work environment.

ESSENTIAL DUTIES AND REPSONSIBILITIES:

• Resolve all inquiries and maintain inventory of all office supplies or other office supplies required to maintain business.
• General office support: answer phones, accept packages/mail, maintain phone list vendor/employee, etc.
• Greet guest, suppliers, drivers, etc.… direct them to the appropriate person and/or assist them with their needs.
• Print sales support items (shelf strips, table tents, case cards, wobblers, statics, tap handles, door handle inserts or other small items not provided by the print shop).
• Assist and/or support the sales team and managers as needed with reports, calling customers, vendors, etc.
• Maintain a clean and organized office environment.
• Perform other duties as assigned by supervisor or upper management.

EDUCATION:

• High School diploma with 5+ years related experience in administration.

EXPERIENCE:

• Experience with Customer Service and Vendor Service.
• Knowledge of office equipment, such as printers, scanners, and photocopiers.

ABILITIES:

• Ability to multitask and prioritize task effectively.
• Excellent leadership, organizational, time, and delegation skills.
• Excellent written, oral, and interpersonal communication skills/abilities.
• Ability to work independently with minimal supervision.
• A strong attention to detail and accuracy.
• Ability to work in a fast-paced, dynamic, and physical environment.
• Strong critical thinking skills and decision-making skills.

TECHNICAL SKILLS:

• Proficiency with utilizing computer software, such as Microsoft Word, Excel, Outlook, etc.
• Ability to learn other computer software programs required for the production of business.
• Knowledge of office equipment, such as printers, scanners, and photocopiers.

TRAVEL:

• None

I WILL UPHOLD AND BE A REPRESENT OF THE BELOW COMPANY’S CORE VALUES:

• Excellence: The ability to consistently perform at a high level, to exceed expectations, and to achieve remarkable results. Excellence involves a continuous pursuit of improvement and embracing challenges. It is a mindset and a way of life that involves striving for greatness in all areas of one’s personal and professional life.
• Humility: The quality of being modest and having a modest opinion of oneself. This is shown by a willingness to listen to others, to learn from other’s perspectives and experiences, and to consider others’ opinions and ideas with an open mind.
• Integrity: The quality of being honest, truthful, and having strong moral principles while showing consistency in one’s words and actions and making a commitment to do what is right. This is the foundation for building trust and credibility.
• Accountability: The obligation to accept responsibility for one’s actions and decisions, being answerable for one’s performance and the results achieved, and willingness to accept feedback and criticism in both successes and failures. It is the essential aspect of effective leadership. It is critical for our culture.
• Service-Customer Focused: Customer-focused service is an approach to providing service that places the needs, wants, and expectations of the customer at the center of all interactions. It is demonstrated by active listening, clear communication, and going above and beyond in all service aspects.

I WILL UPHOLD AND BE A REPRESENT OF THE COMPANY’S MAIN COMPONENTS:

• Supply Chain Management: Managing logistics of moving beer from breweries to the distributor’s warehouses, and then to retailers.
• Sales and Marketing: Promoting and selling our beer to retailers and consumers by developing marketing campaigns to build brand awareness.
• Operations Management: Managing the day-to-day activities of a distributor; inventory, order fulfillment, and delivery logistics.
• Customer Service: Providing excellent service to retailers and customers; including timely delivery, accurate order processing, and prompt resolution of any issues that may arise.