Medical Receptionist Medical Assistant

FYi is a chain of doctor-led medical aesthetic clinics blending the safety, security and technology of a medical practice with a highly refined aesthetic sensibility.

We want you to bring your skills and experience with you and join us as our newest Receptionist at Canmore MediSpa. You'll play a critical role within the clinic and will be crucial to our success as we deliver a world-class service to our patients. You'll often be the first point of contact with the public, so your passion for people and your drive to deliver a professional and exceptional customer experience will shine through. You're a fantastic communicator, comfortable in a fast-paced environment and pride yourself on your multitasking abilities.

Join our team at FYidoctors-Canmore MediSpa and help us have a meaningful impact on people's lives while having fun doing it!

How You'll Benefit:

• A comprehensive total rewards package
• Competitive wage and benefits
• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture fosters a sense of collaboration
• Ongoing training and development opportunities

This position is a full-time, permanent role working 32-40 hours per week.

What Will You Be Doing?

• Answering and routing telephone calls in a professional and courteous manner
• Answering messages left in our general voicemail inbox
• Greeting our patients and visitors to the clinic in a professional and friendly manner.
• Data entry, drafting and revision of letters, tables, reports and other materials
• Sorting, screening, and distributing incoming and outgoing mail, including packages via courier
• Sending and receiving physician referrals
• Drafting and preparing responses to routine inquiries
• Maintaining patient privacy and confidentiality
• Cashing out clients utilizing the clinic’s EMR software
• Daily organization of client files
• Provide basic and accurate information in-person, via phone or email regarding services offered
• End of day closing tasks, including reconciliation of till, reports generated, etc

What Do You Bring?

• Reception or customer service experience in a clinical setting
• Strong written and verbal skills in person and over the phone
• Familiarity with computers, including MS Office Suite (Word, Excel, Outlook, PowerPoint)
• Experience using a camera, scanner, copier and fax machine
• Previous responsibility for scheduling and managing appointments
• Ability to perform multiple, diverse tasks simultaneously

Thank you for your time in applying.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

COVID-19 considerations:
Vaccination Requirements.