Automotive Parts Advisor

Job Summary

Jeffrey Automotive is seeking an experienced and knowledgeable Parts Advisor to provide excellent customer service to our parts department customers! The Parts Advisor will be responsible for receiving orders from dealers and clients, maintaining inventory, and responding to customer inquiries in a timely and friendly manner. The ideal candidate will be organized, detail-oriented, and have a working knowledge of automotive parts, parts dealership operations, and customer service best practices.

Compensation & Benefits

• Competitive salary of $40,000 - $50,000 based on performance*
• Medical, vision and dental coverage.
• Paid holidays and vacation time.
• 401K, Employee Recognition Programs, Referral Bonuses.
• Growth and advancement opportunities.

Responsibilities

• Receive, process, and fulfill parts orders from dealers and other customers.                                
• Research parts requests when necessary.  
• Handle customer inquiries and complaints in a friendly, professional manner.
• Assist in setting and maintaining product and service sales goals.
• Ensure orders are accurately filled and delivered on schedule.                                                   
• Maintain physical inventories.
• Advise customers on which parts will best suit their needs.
• Track pars inventory levels and order additional parts as needed.                                                    
• Any other duties assigned by management.

Requirements

• High school diploma or GED equivalent 
• 1-2 years of experience as a Parts Advisor
• Knowledge in parts dealership operations and the automotive parts business
• Strong knowledge of automotive parts, diagnostics and repair Ability to perform basic mathematical calculations.                                                                         
• Must be able to navigate a computer and use diverse programs. 
• Strong attention to detail and problem-solving skills 

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.