Bilingual Customer Service Representative
- $15 to $20 Hourly
- Full-Time
Farmers Insurance - The Mathew Mills Agency is a dynamic and rapidly growing insurance agency, dedicated to providing top-notch service and comprehensive insurance solutions to our clients. As we expand, we are seeking a motivated and bilingual Customer Service Representative to join our team.
Benefits
Hourly Base Salary Based on Experience
Competitive Salary
Career Growth Opportunities
Hands on Training
Mon-Fri Schedule
Evenings Off
Bonus Opportunities
Responsibilities
As a Bilingual Customer Service Representative, you will play a vital role in maintaining our high-quality customer service standards. Your primary responsibilities will include:
- Assisting customers in a friendly and professional manner, both in English and Spanish.
- Addressing customer inquiries, resolving issues, and providing accurate information regarding insurance policies.
- Utilizing problem-solving skills to assess and respond to customer needs effectively.
- Utilizing computer and technology training to navigate our systems and maintain accurate customer records.
- Collaborating with the team to enhance overall customer satisfaction.
Requirements
Fluent in English and Spanish.
Strong problem-solving skills.
Proficiency in computer and technology tools.
Excellent communication and interpersonal skills.
A commitment to exceptional customer service.
Address
Jonathan Batzlaff-District Office
Wichita, KSIndustry
Business
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