Medical Receptionist (part-time) - The Eye Institute of West Florida

Title: Medical Receptionist
Company: The Eye Institute of West Florida
Location: Largo, FL

Hours:

• Part-time
• Our office is open Monday-Friday 7am-5:30pm. You may have to work earlier and/or later as needed.
  • You will normally work Monday and Friday from 7:30am-5:30pm, but this schedule may vary as needed.
    
    

Requirements:

• High School Diploma or GED equivalent
• Must have own vehicle and be insured, licensed driver in current state of residence
• Favorable result on Background Check
• Bilingual in English and Spanish is preferred, but not required
• Front Office/Receptionist experience in a Dermatology Practice, Oculoplastics practice, or an Aesthetic practice specializing in facial rejuvenation (Botox, facial filler, medical skincare) is preferred.
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow
  
  

Essential Functions:

• Facilitate patient flow
• Verify medical and vision insurances, collect co-pays
• Check patients in/out
• Effectively communicate with patients, Doctors, and Managers
• Answer inquiries through phone, email, and in-person requests
• General office duties
  
  

A Medical Receptionist (Patient Coordinator) is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Answer phones (both external and internal); assure prompt, courteous service at all times
• Practice urgency at all times with patients' time, as well as Doctor's time and schedule
• Manage patient flow in the office
• Knowledge of common fees charged for common visits and collect correct payments
• Complete daily reconciliations / close day / countdown cash drawer
• General office duties and cleaning to be assigned by manager
  
  

Other Skills and Abilities

• Reliable transportation that would allow employee to go to multiple work locations with minimal notice
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Ability to grow, adapt, and accept change
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Commitment to work all hours necessary to meet the needs of the business
• Ability to interact with all levels of employees in a courteous, professional manner at all times
  
  

Education and/or Experience

• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
• Front Office/Receptionist experience in a Dermatology Practice, Oculoplastics practice, or an Aesthetic practice specializing in facial rejuvenation (Botox, facial filler, medical skincare) is preferred

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.