Crisis Response Specialist

Position covers Wagoner County clients-Thursday-Saturdays and every other Wednesday

Duties and Responsibilities:

• As a member of the Mobile Response Team, the Crisis Response Specialist (CRS) I is responsible for being on call when on shift to respond to crisis situations as identified by the CREOKS Spring Creek Operations Center and 988. The CRS is to respond to a call within 15 minutes.
• CRS ensures the team reviews the details of the call with the dispatcher and activates the GPS tracking.
• CRS ensures that persons in crisis are called in advance if possible to indicate the team is on the way with and an estimated time of arrival as well as to inquire concerning additional needs and the need for law enforcement support. Law enforcement should be involved only when the situation indicates the need per CREOKS protocol.
• Use verbal de-escalation skills, functional assessments, peer support, crisis planning/safety planning and/or community resources to assist persons in managing and/or gaining control of a crisis either via telephone/within the home or community. Conducts screens as indicated.
• Stays in contact with the LMHP assigned to support the team and provides all necessary information to the LMHP to determine the need for assessment and best supports to be provided to persons in crisis.
• Communicates with the Spring Creek Operations Center or clinical team as necessary to ensure the highest quality care.
• Assists the CRS II in connecting persons to needed services to ensure persons in crisis can be served in the least restrictive environment.
• Provides transport when indicated to designated facilities in accordance with CREOKS policies and procedures.
• Ensures that all persons served and referred to a CREOKS clinic receive follow-up to promote engagement in clinic services.
• Responsible for documenting services in accordance with ODMHSAS, OHCA, CARF and CREOKS rules and regulations. Documentation, to include billing, is to be completed on a daily basis but no later than the beginning of the next work day.
• Will serve as backup to the Children's Mobile Response Team when tasked to support that team.
• Responsible for understanding and following all of the administrative, clinical, and programmatic policies and procedures of the agency.
• Provides resources for reduction of lethal means, i.e. gun locks, Narcan, etc.
• All other duties as assigned.

Qualifications:

• Must be in recovery for at least one (1) year from mental illness and/or co-occurring disorders.
• High school diploma or GED
• Ability to communicate needs to others.
• Ability to share story of recovery to individuals and groups.
• Knowledgeable of mental illnesses and co-occurring disorders.
• Successfully complete the ODMHSAS Peer Recovery Support Provider Training and Test to be credentialed..
• Capability to work as part of a team.
• Complete the Critical Time Intervention training.
• Complete the CPR, First Aid, and Synergy Training.
• Complete Mental Health First Aid Training.
• Complete Online Training on the Columbia Suicide Severity Rating Scale.
• Complete CREOKS Training for Providing Home-Based Services.
• Complete CREOKS Training on consumer rights, confidentiality, the civil commitment process (43A), EMTALA, and ethics.
• Must have an Oklahoma Driver's license and automobile insurance.
• Experience working in crisis settings is preferred.