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Crisis Jobs (NOW HIRING)

CRISIS SERVICES

Mobile Crisis Counselor

Buffalo, NY · On-site

$26.26 - $30.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to ...

CRISIS SERVICES

Mobile Crisis Counselor

Buffalo, NY

$26.26 - $30.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to ...

Crisis Services

Mobile Crisis Counselor

Buffalo, NY · On-site

$26.26 - $30.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to ...

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How much do crisis jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for crisis in the United States is $21.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $23.08 per hour, depending on experience, location, and employer.

What is a crisis worker?

A crisis worker is a trained professional who provides immediate support, assessment, and intervention to individuals experiencing emotional, mental health, or situational crises. Their primary goal is to ensure safety, de-escalate distress, and connect individuals to appropriate resources or ongoing care. Crisis workers may operate in various settings, including hotlines, hospitals, community centers, or mobile response teams.

What are the key skills and qualifications needed to thrive as a crisis manager, and why are they important?

To thrive as a Crisis Manager, you need strong analytical abilities, decision-making skills, and a background in emergency management, public safety, or a related field. Familiarity with crisis management software, incident command systems, and relevant certifications like Certified Emergency Manager (CEM) are typically required. Exceptional communication, leadership, and stress management skills help you stand out in high-pressure situations. These competencies ensure effective response, minimize risks, and maintain organizational stability during crises.

What are some common challenges faced by professionals working in crisis management roles, and how can they be addressed?

Professionals in crisis management often face high-pressure situations that require rapid decision-making and effective communication. One common challenge is managing conflicting information while coordinating with multiple stakeholders, which can be stressful and demanding. To address these challenges, it’s important to develop strong organizational skills, maintain clear communication channels, and participate in regular training exercises. Additionally, cultivating resilience and practicing self-care can help prevent burnout in this dynamic field.

What is the difference between Crisis vs Crisis Counselor?

AspectCrisisCrisis Counselor
Required CredentialsVaries; often no formal certification neededTypically requires a certification or license, such as a Certified Crisis Counselor
Work EnvironmentEmergency settings, hotlines, community centersCounseling sessions, mental health clinics, crisis centers
Employer & Industry UsageEmergency services, mental health organizationsHealthcare providers, mental health agencies
Common Search & Comparison IntentUnderstanding what a crisis entailsDifferences between crisis events and professional crisis intervention

In summary, 'Crisis' refers to an urgent or emergency situation requiring immediate attention, while 'Crisis Counselor' is a trained professional who provides support during such events. Crisis counselors are equipped with specific credentials and work in mental health settings to help individuals navigate emergencies effectively.

How do I become a crisis worker?

To become a crisis worker, individuals typically need a high school diploma or equivalent, with many roles requiring a bachelor's degree in social work, psychology, or a related field. Relevant skills include strong communication, empathy, and stress management, and certifications such as crisis intervention training can enhance job prospects. Experience in mental health or social services is often preferred, and the work environment may involve shift work and exposure to high-stress situations.

What jobs are in high demand during a crisis?

During a crisis, jobs in healthcare such as nurses, emergency medical technicians, and mental health professionals are in high demand. Additionally, roles in logistics, supply chain management, and essential retail often see increased need due to disruptions and increased demand for essential goods and services.

What to do when someone is in crisis?

A crisis worker or crisis responder should assess the situation quickly, ensure the person's safety, and provide immediate support or intervention. They may use de-escalation techniques, active listening, and connect the individual to mental health services or emergency resources as needed.
More about Crisis jobs

What cities are hiring for Crisis jobs?

Cities with the most Crisis job openings:

What are the most commonly searched types of Crisis jobs?

The most popular types of Crisis jobs are:

What states have the most Crisis jobs?

States with the most job openings for Crisis jobs include:

Crisis jobs near you
Infographic showing various Crisis job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $45,018 per year, or $21.6 per hour.

Mobile Crisis Counselor

CRISIS SERVICES

Buffalo, NY • On-site

$26.26 - $30.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

Crisis Services is looking to add to our team of community outreach counselors. We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to provide crisis support to anyone in need.

Who we are:

Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What we offer:

  • Competitive pay with regular annual increases
  • Paid training and professional development
  • Reimbursement of initial licensure/permit fees
  • CWA Local 1122 Union membership
  • Generous Paid Time Off and paid meal breaks
  • Employee self-care and wellness supports including Calm app subscriptions
  • Quiet Room, Exercise Room and Lactation Room onsite
  • Great health insurance coverage w/generous employer premium contribution
  • Mileage reimbursement
  • Access to dental, vision, life, disability and critical illness insurance coverage
  • $300 Flexible Spending Account
  • 403(b) plan w/employer match after 1st year
  • Eligibility for Public Service Loan Forgiveness program

About this opportunity:

Mobile Crisis Counselors in the Emergency Mental Health Response Services Program are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community. The primary goals of this program are client safety, suicide prevention, and hospital diversion. 

Job Type: 

  • Full-Time

Pay: 

  • $26.26 - $30.75 per hour; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement. 

Schedule: 

  • Four (4) 10-hr shifts per week
  • Wednesday - Saturday or Sunday - Wednesday, 9am - 7pm (11am - 9pm every 3rd month)
  • On-Call - This position requires paid on-call shifts in addition to regularly scheduled hours consistent with program needs and collective bargaining agreement. If activated while on-call, time is compensated at the overtime rate of pay.

Work Setting:

  • Community-based
  • Hybrid 

What you will bring to this position: 

  • Bachelor’s degree in social work, psychology, or other human service-related job field plus one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting, OR
  • Associate's degree in human services-related field from an accredited educational institution plus a minimum of three (3) years of applicable professional experience.
  • A valid NYS driver’s license.
  • Access to a reliable vehicle with at least the minimum amount of automobile insurance required by New York State.

Ready for the toughest job you’ll love coming back to?

Our employees are what make Crisis Services the pinnacle of crisis care for our community. We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.

EEO STATEMENT:

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

DISCLAIMER:

The information presented indicates the general nature and level of work expected of employees in this classification.  It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

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