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Crisis Director Jobs (NOW HIRING)

Regional Director | IDD Crisis

Tifton, GA ยท On-site

$95 - $130/hr

Regional Director will oversee Region 4 Crisis Homes in Albany, Tifton, & Valdosta. Benefits * Health, vision and dental insurance * Life Insurance * 401k plan with company match * Tuition ...

The Role You'll Play Provides supervision and oversight to the Transitional Services Team, Outpatient Crisis Team and Mobile Crisis Team, project director and oversight of grants and EBTs utilized in ...

The Role You'll Play Provides supervision and oversight to the Transitional Services Team, Outpatient Crisis Team and Mobile Crisis Team, project director and oversight of grants and EBTs utilized in ...

VOLUNTEER Crisis Hotline Counselor

Buffalo, NY ยท On-site

$21 - $27.25/hr

In addition to direct services, we promote safety, health, and hope through education and outreach. About This Opportunity As a Crisis Hotline Counselor Volunteer, you will provide phone and chat ...

CRISIS WORKER

Stroudsburg, PA ยท On-site

$22.25/hr

Provide direct support and crisis intervention services to residents in a residential crisis setting. * Spend at least 75% of scheduled work time engaged in direct face-to-face or telephone ...

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Crisis Director information

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$18K

$52.3K

$84K

How much do crisis director jobs pay per year?

As of Aug 17, 2026, the average yearly pay for crisis director in the United States is $52,322.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $60,000.00 per year, depending on experience, location, and employer.

What does a crisis director do?

A Crisis Director is responsible for managing and coordinating an organization's response to emergencies or high-stress situations, such as natural disasters, security threats, or public relations crises. They develop crisis management plans, lead response teams, communicate with stakeholders, and ensure that operations continue or recover quickly. Their goal is to minimize harm, protect people and assets, and maintain the organization's reputation during and after a crisis. Crisis Directors often work closely with executive leadership, law enforcement, and emergency services.

How does a crisis director typically work with cross-functional teams during an organizational emergency?

A Crisis Director collaborates closely with cross-functional teams such as communications, legal, operations, and human resources to coordinate a unified response during emergencies. They facilitate regular briefings, delegate tasks, and ensure all departments are aligned with the crisis management plan. Effective communication skills are essential, as the Crisis Director must synthesize updates from various teams and make timely decisions. This collaborative structure helps to minimize confusion and ensures a cohesive approach to resolving the crisis efficiently.

What are the key skills and qualifications needed to thrive as a crisis director, and why are they important?

To thrive as a Crisis Director, you need expertise in crisis management, risk assessment, and leadership, often supported by a degree in emergency management or a related field. Familiarity with incident command systems (ICS), crisis communication platforms, and certifications such as Certified Emergency Manager (CEM) are typically required. Strong decision-making, communication, and the ability to remain calm under pressure are essential soft skills for this role. These skills ensure effective coordination and resolution during high-stress emergencies, safeguarding people and organizational assets.

What is the difference between Crisis Director vs Crisis Counselor?

AspectCrisis DirectorCrisis Counselor
Required CredentialsTypically requires a bachelor's or master's degree in social work, psychology, or related field; certifications in crisis interventionUsually holds a master's degree or certification in counseling, social work, or psychology; crisis intervention training
Work EnvironmentLeads crisis response teams, manages emergency situations, often in organizational or institutional settingsProvides direct support to individuals in crisis, often in mental health clinics, helplines, or community settings
Employer & Industry UsageUsed by organizations like hospitals, government agencies, and crisis centersCommonly employed by mental health agencies, nonprofits, and community health providers

The main difference is that a Crisis Director oversees crisis response operations and manages teams, while a Crisis Counselor provides direct emotional support and intervention to individuals in crisis. Both roles require specialized training, but their focus and responsibilities differ significantly.

What cities are hiring for Crisis Director jobs?

Cities with the most Crisis Director job openings:

What are the most commonly searched types of Crisis jobs?

The most popular types of Crisis jobs are:

What states have the most Crisis Director jobs?

States with the most job openings for Crisis Director jobs include:

Infographic showing various Crisis Director job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $52,322 per year, or $25.2 per hour.

Director of Mobile Services - Baltimore (11149)

Baltimore Crisis Response, INC

Baltimore, MD โ€ข On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago


Job description

Director of Mobile Crisis ย ย ย 
ย Baltimore, Maryland
ย $95,000 -$100,000 Salaried| Eligible for a $2500 sign-on bonus (after one year of continuous employment). ย ย ย 
ย Full-Time | Shift: 9:00M-5:00PM | Monday- Friday

Being the Leader Communities Need in Moments of Crisis.


About Us

CarePoint Response, Inc. (CPR) is a nationally recognized nonprofit and Baltimoreโ€™s only comprehensive crisis response system. Since 1992, weโ€™ve been at the forefront of behavioral health crisis care โ€” providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.


The Opportunity

We are seeking a Mobile Crisis Director to provide strategic leadership and clinical oversight for our Mobile Response Services Program. In this role, you will oversee a multidisciplinary team delivering 24/7 crisis intervention services throughout Baltimore City and Baltimore County, ensuring individuals experiencing behavioral health crises receive timely, compassionate, and effective care. You will collaborate with community partners, healthcare providers, emergency services, and behavioral health systems to promote continuity of care and strengthen crisis response efforts across the region.

This is more than a leadership positionโ€”it is an opportunity to shape crisis services, mentor and develop clinical teams, drive quality improvement initiatives, and help individuals access life-changing support during their most vulnerable moments. As Mobile Crisis Director, you will play a critical role in advancing community-based behavioral health services and improving outcomes for individuals and families in crisis.


What Youโ€™ll Do

  • Provide overall leadership, management, and oversight of 24/7/365 Mobile Crisis Response Services across Baltimore City and Baltimore County.
  • Ensure timely and effective coordination with Call Center, Nursing, Clinical, and Crisis Response teams to facilitate rapid response to referrals and service requests.
  • Supervise department leadership and staff, ensuring regular supervision, performance evaluations, professional development, and compliance with training requirements.
  • Maintain compliance with all applicable state, local, accreditation, and Greater Baltimore Regional Crisis standards governing crisis response and behavioral health services.
  • Develop, implement, and monitor quality improvement initiatives, policies, procedures, and performance metrics to enhance service delivery and operational effectiveness.
  • Monitor clinical documentation, service utilization, outcome data, and reporting requirements, ensuring accurate and timely submission of required reports.
  • Lead recruitment, hiring, onboarding, retention, scheduling, and timekeeping processes for Mobile Crisis staff.
  • Build and maintain collaborative relationships with behavioral health authorities, hospitals, law enforcement agencies, outpatient providers, community organizations, referral sources, and regional crisis partners.
  • Participate in community outreach, public education, crisis intervention training, critical incident response, debriefings, and other activities that support awareness and access to crisis services.
  • Oversee operational resources, technology systems, authorizations, data management, and program enhancements to support efficient service delivery and organizational objectives.
  • Serve as an on-call leader and perform other duties as assigned to support the mission, goals, and strategic priorities of the organization.

Qualifications

Education

  • Master's degree in clinical psychology (MA or MS)ย or master's degree in social work (MSW), required
  • Current Maryland Stateย licenseย (LCPC or LCSW-C), required
  • Current BLS Certification is preferred

Experience:ย 

  • Completion of Licensure Supervisory Hours, requiredย 
  • Three years of experience as a counseling professional, required
  • Five years of experience working with behavioral health clients in acute crisis, required.ย ย 
  • Two years of management experience in community mental health, required.
  • Seven years of experience working within the behavioral health services system, preferred.
  • Five years of experience managing administrative and clinical staff performing direct services and providing supervision to others, preferred.

Additional:

  • A valid and unrestricted driverโ€™s license, required
  • Proficiency with Microsoft Office Suite Products, required
  • Proficiency and familiarity with EHR/EMR systems, preferred

Physical Demands:ย 

  • Moderate walking, standing, climbing stairs and sitting required. Moderate lifting up to 20 lbs.

Why Join CPR
ย Medical, Dental, and Vision Insurance.
ย 403(b) Retirement Plan
ย Generous PTO โ€“ Vacation, Sick, Personal, and Holidays.
ย Tuition Reimbursement & Professional Development Support.
ย Be part of an innovative, impact-driven team shaping the future of crisis care.


Make a Difference. Lead with Compassion.
This is more than a leadership role โ€” itโ€™s a chance to help individuals and families find stability in their most vulnerable moments.

ย Apply today and become a guiding force for change.