Office Clerk - Operations

Essential Duties and Responsibilities:

1. Filling
a. Invoices from CPU/SPU/SPEC/RESHPS
b. Hazmat repots
c. LTL shipments
d. Wakefern BOL & load diagram.

2. Process day shift outbound waves
a. CPU/SPU/SPEC
b. FedEx MarketPlace/FedEx Wave/FedEx INT 07
Check each ½ hour for created status waves. Fix all catch-all work issues when
processing waves.
c. LTL shipments
d. PDQ deliveries (RI)
e. Griffin deliveries (BOSTON)
f. Wrigley deliveries (BOSTON)

Freight orders - send email to appropriate parties if needed for clarification on freight
charges and customer information to ship order out. See Freight Information handout for
other information regarding shipping specific freights/specific customer/accounts.
3. Coordinate and arrange all Freight orders
a. Search for best Freight carrier (cheapest)
b. Create BOL and attach all paperwork needed
4. Ship confirms and invoices.
a. CPU/SPU/SPEC orders.

b. Email CC and sales rep backorders/short product. Reprice the order if needed.
Confirming all orders are in correctly before processing. Send to credit to release if on
credit hold. If the customer is COD terms, collect payment upon pick up. Questions with
payments go to the credit rep of the customer account.
Any short products for Freight, FedEx, or pickup - Send email to inventory control to
investigate. Mark out on voice if necessary and follow up on D365 to make sure the
order is not reprocessing. Have inventory deduct if product is not located. Email correct
people about short products.

5. Schedule all outbound delivery appointments required by customer.
a. Phone/email/Retalix/customer website
Answer all emails pertaining to delivery appointments. Coordinate with transportation
about delivery time and not delivered/reship delivery appointment customers.
Reschedule deliveries as needed.

6. FedEx list Report from transportation.
a. PJP-CD/PJP-OUT
b. Changed the mode of delivery for all orders.
7. E-Comm list report
a. Amazon/Walmart orders
b. Make sure all orders shipped
c. Send email about any short items or hazmat orders.
8. Checking in PJP driver.
a. Invoices/RMA/Backhauls
b. Separate all credits
9. Checking in Daycon Routes

a. Send email about missing POD/credits
b. Separate all credits
10.Enter all warehouse use orders
a. Office supplies/Cleaner's supplies
11.Enter and process an RMA/credit for any CPU/SPU refusals.
12.Bermuda - Container
a. Process wave
b. Confirmed and print invoices
c. Calculate weight/cubes for all order and other vendor added.
d. Created BOL with all paperwork needed.
e. Send all info to Judy Kelly for customs paperwork.
Help customer service/sales reps with any outbound appointment questions,
FedEx/tracking questions, pickups and all freight related.
Coordinate with warehouse and management to get outside truck drivers loaded;
Freight/Pick-ups orders.

Vacation coverage.
Others clerical duties as needed.

Qualifications:
• High school diploma or equivalent.
• 6-12 Months experience.
• Must have excellent communication and interpersonal skills.
• Excellent internal and external customer service skills.
• Ability to problem solve, prioritize work, and be detail oriented.
• Possess teamwork and coordination skills.
• Must be organized, able to multi-task and work in a fast-paced environment.
• Must have MS Office, Excel and Word experience.
• Must be able to work nights and holidays if necessary.
• Must be flexible with hours.
• Must be able to lift 15-20lbs

Abilities:
Sitting for prolonged periods of time, standing, walking, speaking, seeing, hearing,
bending, and reaching. Manual dexterity sufficient for keyboarding required.

Disclaimer:
The above statements are intended to describe the general nature and level of work
being performed by people assigned to this classification. They are not to be construed
as an exhaustive list of all responsibilities, duties, and skills required of personnel so
classified. All personnel may be required to perform duties outside of their normal
responsibilities from time to time, as needed.