Bilingual Customer Service Representative
- $17 to $20 Hourly
- Full-Time
Assisting customers in developing solutions to meet their needs
- Discussing features and benefits of products and services
- Establishing rapport with new customers and nurturing relationships with long term customers
- Soliciting feedback from customers on products and services
- Coordinating delivery requests to ensure efficiency and customer satisfaction
- Assisting in the development of branch sales plan and strategy
- Assisting in the design and execution of merchandising strategy
- Determining customers? needs and recommending appropriate products and solutions, up-selling additional products and supplies for each job
- Answering incoming phone calls and emails to assist customers in a timely manner
- Accepting payment and applying it to the appropriate customer account
- Arranging with the warehouse for customer product pickup
- Reordering products to keep the store and warehouse shelves well stocked
- Addressing and resolving service concerns, should they arise
Address
Spherion Staffing & Recruiting
Raleigh, NCIndustry
Business
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