IT BUSINESS ANALYST

IT Business Analyst– Hybrid – Largo, MD

About us

• Creative Information Technology Inc (CITI) is an esteemed IT enterprise renowned for its exceptional customer service and innovation. We serve both government and commercial sectors, offering a range of solutions such as Healthcare IT, Human Services, Identity Credentialing, Cloud Computing, and Big Data Analytics. With clients in the US and abroad, we hold key contract vehicles including GSA IT Schedule 70, NIH CIO-SP3, GSA Alliant, and DHS-Eagle II.

Role and Responsibilities

• Collaborate with high-level executives or leaders to understand the business’ needs and priorities.
• Collect business data and perform analysis to discover areas for improvement.
• Evaluate business processes or conduct other research, such as surveys, to identify potential issues.
• Give presentations to senior managers or executives to explain their analysis and make recommendations.
• Produce written reports detailing their data analysis.
• Provide guidance or training as needed to help businesses implement their recommended changes.
• Gather data to evaluate the impact of those changes.

Minimum Qualification

• Bachelor's degree or equivalent experience for a bachelor’s degree in business, finance, operations management, or a related field.
• Excellent communication skills with the ability to explain technical concepts to non-technical stakeholders.
• Strong analytical, problem-solving, and decision-making skills.
• Must have demonstrable good judgement and integrity.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• Relevant certifications (e.g., Certified Business Analysis Professional (CBAP), Certified Management Consultant (CMC), Project Management Institute Professional in Business Analysis (PMI-PBA)) are highly desirable.