Full Service Partnership Case Manager

Responsibilities:

• Provide individual and group rehabilitative services that focus on improving, maintaining and/or restoring client functioning.
• Link clients to community resources such as housing, medical, and financial resources.
• Accompany clients into the community to improve access to resources and/or attend appointments.
• Attend court hearings, complete progress reports and work closely with probation and court staff.
• Work in a multidisciplinary treatment team that includes Care Coordinators, Peer Support Specialists, Clinicians, and therapists to assist clients in achieving the best possible clinical outcomes.
• Maintain timely, complete, and legible clinical records (knowledge of Los Angeles County Department of Mental Health paperwork is highly preferred).
• Provide crisis intervention when indicated.
• Other Duties as assigned.

Required Skills

• Demonstrated Experience/knowledge related to working in the mental health field.
• Compassion for clients and dedicated to making a difference.
• Comfort working with a diverse population, including clients with severe and persistent mental illnesses.
• Strong written and oral communication skills.
• Comfortable working with clients referred from the criminal justice system.
• Ability to work independently in a fast paced environment both in the office and in the community.
• Ability to perform after hours on-call responsibilities.
• Ability to maintain productivity and documentation standards.
• Ability to manage time efficiently, organize and prioritize tasks, demonstrate sound judgment, give attention to detail, be flexible, self-driven and motivated.
• Possess excellent organization skill, time management, ability to multi-task and demonstrate initiative and follow through.
• Be detail oriented, able to set priorities, meet deadlines, maintain a professional attitude, conduct and appearance at all times.
• Working knowledge of community resources as they relate to mental health disorders, substance abuse as well as experience working with a multidisciplinary treatment team.
• The ability to interact and support staff and clients with a diverse cultural, ethic and economic backgrounds.
• Proficient in basic office software including word, excel, outlook and HMIS and other related social services data collection programs with the ability to write business correspondence and present information in one on one and small group settings.

Work Environment and Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• In this position you will be in contact with individuals in crisis who may be ill, using alcohol and drugs, have mental illnesses, and who may not be attentive to basic personal hygiene, health and/or safety practices. You may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and/or lack of personal hygiene.  As a result you must be prepared and able to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.
• High level of concentration and attention to detail for extended periods of time required.
• Ability to communicate effectively using all methods of communication with individuals in the organization at all levels, outside agencies, partner organizations and consultants.
• Ability to quickly organize and communicate thoughts and to understand communications from others.
• Ability to see, hear, and talk clearly in order to receive instruction and to give instructions to others.
• Ability to work independently, with others, around other, have verbal contact with others, face-to-face contact with others and prioritize work and make decisions.

This is active work in a field, residential, and/or office setting. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 25 lbs.