Manager-Property

The Property Manager will be responsible for all activities to ensure that assigned properties are operated in an efficient, cost effective manner while providing high quality, well maintained housing to residents. Work requires the exercise of mature, independent judgment, tact in dealing with all types of people in stressful situations, thorough knowledge of pertinent policies and the Department of Housing and Urban Development regulations, as well as state and federal laws regarding evictions.

Duties:

1. Leasing and Resident Management

• Manage compliant tenant selection process sourcing applicants from CDLI's existing waitlist.
• Collect rent payments, handle lease renewals, and manage evictions if necessary.
• Address and document tenant inquiries, concerns, and maintenance requests promptly and professionally.

2. Property Maintenance and Inspections

• Coordinate routine maintenance, repairs, and upgrades to ensure properties are well-maintained and compliant with safety standards.
• Conduct regular inspections of properties to assess their condition and identify any maintenance or safety issues.
• Manage relationships with contractors, vendors, and service providers for maintenance and repair work.

4. Resident Relations and Customer Service

• Foster positive relationships with residents by addressing their needs, resolving conflicts, and ensuring a high level of customer satisfaction.
• Handle emergency situations, such as maintenance issues or tenant disputes, in a timely and efficient manner.
• Coordinate with CDLI Resident Services Department to support tenant stability and reduce rental arrears.

5. Legal and Regulatory Compliance

• Stay updated on federal, state, and local laws and regulations governing rental properties, fair housing practices, and landlord-tenant relationships.
• Ensure properties comply with building codes, zoning ordinances, and health and safety regulations.
• Prepare and maintain accurate records, leases, notices, and other legal documents.
• Prepare and manage budgets for the portfolio, including income, expenses, and capital improvements.

Experience, Skills and Knowledge Required:

• Five years’ experience in property management with at least two years of affordable housing experience required
• Knowledge of federal (HUD) and state regulations for public housing and conventional housing.
• Working knowledge of preventative maintenance and procedures for unit inspections.
• Knowledge of contracts and budget control.
• Experience with Yardi is a plus.
• Good interpersonal skills and the ability to interact with people of varied backgrounds.
• This position requires the ability to climb stairs and walk moderate distances.
• Valid driver’s license and car required.