Operations Specialist, Nonprofit

Job Summary:

The Operations Specialist, in partnership with the Operations Manager, ensures the smooth operations of The Store, from the acquisition of appropriate food from vendors and donors to the distribution of food to customers, in a manner consistent with The Store’s values of dignity and choice.

Job Responsibilities/Functions:

• Vendor Deliveries: Meets vendors delivering food and supplies, and assist in loading supplies into appropriate storage location (refrigerator, shelves, etc.).
• Volunteer Training: Work with volunteer coordinator to ensure volunteers are oriented to their job and know how to complete assigned tasks.
• Volunteer Supervision: Oversee volunteers in all aspects of The Store operations during restocking, inventory, and shopping hours, providing assistance and direction when needed. Serve as point of contact for the volunteer shift leader and other volunteers.
• Customer Service: Assist customers as needed during shopping to ensure a positive shopping experience.
• Restocking: Work with volunteers throughout shopping hours to ensure shelves are restocked as needed.
• Inventory: Take inventory of food and non-food items as necessary to inform future ordering/restocking.
• Pick-ups: Pick up food orders and donations as need.
• Back-up to Operations Manager: When Operations Manager is out of office assist with any of the following: Food and supplies orders, tracking of food budget, and tracking in-kind donations
• Other duties as assigned.

Qualifications:

• Bachelor's degree in a related field (nonprofit management, public health, logistics, etc.) or equivalent experience.
• Excellent customer service skills.
• Ability to work in a physically demanding setting (lifting boxes, stocking shelves, etc.)

Reports to: Operations Manager

Schedule: Tuesday-Saturday, onsite.

Physical Requirements:

• Ability to lift a minimum of 60 lbs.

Competitive Pay with Great Benefits!

• Individual health, dental, and vision are covered by the employer (discount for additional family members)
• 401k match (up to 5%)
• Short-term disability
• Life Insurance
• Sick and Vacation time is available immediately upon starting