ERP Analyst

Job Summary:

The ERP Analyst will play a critical role in optimizing and maintaining our ERP system to enhance business operations. This role requires a deep understanding of ERP systems, business processes, and the ability to collaborate effectively with cross-functional teams. The successful candidate will be responsible for configuring, customizing, and troubleshooting the ERP system to ensure it meets the organization's needs and drives efficiency and growth.

Supervisory Responsibilities:

· None

Duties/Responsibilities:

· Administer, configure, and maintain the ERP system to ensure optimal performance.

· Collaborate with stakeholders to gather requirements for system enhancements and customizations.

· Implement and test ERP system updates, patches, and new modules.

· Ensure data integrity and security within the ERP system.

· Analyze existing business processes and workflows to identify areas for improvement.

· Recommend and implement process enhancements to maximize efficiency and productivity.

· Work closely with end-users to understand their needs and translate them into ERP system solutions.

· Provide technical support to end-users, troubleshooting issues, and resolving system-related problems.

· Develop and deliver training programs and materials to educate employees on ERP system usage and best practices.

· Create and maintain reports and dashboards to support data-driven decision-making.

· Perform data analysis to identify trends, anomalies, and opportunities for improvement.

· Collaborate with IT and other departments to integrate the ERP system with other business applications.

· Work with external vendors and consultants as needed for system integrations or specialized projects.

· Maintain comprehensive documentation of ERP system configurations, customizations, and processes.

· Ensure compliance with industry standards, regulations, and best practices in ERP system management.

· Complete and maintain SOP for all ERP interactions by department.

Required Skills/Abilities:

· Proven experience as an ERP Analyst or in a similar role, with a strong track record of successful ERP system implementations and support.

· Proficiency in ERP software (e.g., SAP, Oracle, Microsoft Dynamics) and related modules.

· Strong analytical and problem-solving skills, with the ability to analyze complex business processes and data.

· Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.

· Experience with data analysis tools and reporting software (e.g., Tableau, Power BI) is a plus.

· Knowledge of industry-specific ERP solutions (e.g., healthcare, manufacturing) is advantageous.

· Project management skills and the ability to handle multiple tasks and priorities effectively.

· Strong attention to detail and a commitment to data accuracy and security.

Education and Experience:

· Bachelor’s degree in Information Technology, Business Administration, Computer Science, or related field required.

· Master’s degree (preferred)

Physical Requirements:

· Prolonged periods sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times.

Job Type: Full-time

Experience level:

• 3 years

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person