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Erp Support Analyst Jobs (NOW HIRING)

SSOE, Inc.

ERP Support Analyst

Toledo, OH · On-site +1

Experience in ERP systems support or business analysis. Proficient in Excel. * Excellent communication and coordination skills. * Willingness to work in evening hours to facilitate communication with ...

Alter Trading Corp

ERP Analyst

Saint Louis, MO · On-site

The analyst supports, tests, and maintains the RIMAS ERP platform and all related technologies across multiple locations, requiring frequent travel to ensure on-site system reliability and user ...

Amphenol TCS

QAD ERP Analyst

Charleston, WV · Remote

$80K - $115K/yr

The QAD Support Analyst will be responsible for providing technical support and guidance for our ERP QAD system. We are seeking a highly skilled and motivated ERP QAD Technical Support Analyst to ...

Brooklynpubliclibrary

This position is responsible for supporting, maintaining, and continuously enhancing the ERP ... Acting as both a key functional and technical expert, the ERP Analyst delivers comprehensive ...

ERP Advisors Group

ERP Consultant Analyst

Lakewood, CO

$57K/yr

As an ERP Consultant Analyst, you will support our Consultants on Needs Analysis and Software Selection projects. Some of our ERP Consultant Analyst's duties and responsibilities include but are not ...

Highline Warren

ERP Analyst

Memphis, TN · On-site +1

Position Summary The ERP Analyst plays a critical role in supporting the implementation, maintenance, and optimization of Highline Warren ERP systems. Reporting to the Director of ERP Applications ...

ERP Advisors Group

ERP Consultant Analyst

Lakewood, CO · On-site

$57K/yr

As an ERP Consultant Analyst, you will support our Consultants on Needs Analysis and Software Selection projects. Some of our ERP Consultant Analyst's duties and responsibilities include but are not ...

Highline Warren

ERP Analyst

Dallas, TX · On-site +1

Position Summary The ERP Analyst plays a critical role in supporting the implementation, maintenance, and optimization of Highline Warren ERP systems. Reporting to the Director of ERP Applications ...

Aston Carter

Erp Analyst

Bay Shore, NY · On-site

$30 - $40/hr

The ERP Analyst also supports end users, enhances reporting and dashboards, and collaborates with IT and external partners to ensure stable, efficient, and integrated systems. Responsibilities

Thunderbird LLC.

ERP Analyst

Elk Grove Village, IL

$70K - $85K/yr

The ERP Analyst will support the implementation, maintenance, and ongoing improvement of our ERP and related business applications. Working closely with IT and business teams, this role will help ...

Thunderbird Metals

ERP Analyst

Elk Grove Village, IL · On-site

$70K - $85K/yr

The ERP Analyst will support the implementation, maintenance, and ongoing improvement of our ERP and related business applications. Working closely with IT and business teams, this role will help ...

Sciton

ERP Analyst

Palo Alto, CA

$100K - $130K/yr

Support integrations between ERP systems and third-party applications (Salesforce for CRM, Coupa for Procurement, and specialized Finance Applications integrations). * Process Engineering: Analyze ...

Tsunami Tsolutions

ERP Business Analyst

Glastonbury, CT · On-site

Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal ... Deliver end-user training and ongoing functional support post-implementation. * Collaborate with ...

Bestbath

ERP Analyst

ID · On-site

$85K - $100K/yr

The ERP Analyst also supports reporting and analytics (saved searches, dashboards, KPIs), participates in integration and SuiteApp efforts, and helps translate business needs into clear requirements ...

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Erp Support Analyst information

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How much do erp support analyst jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for erp support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Erp Support Analyst vs Business Systems Analyst?

AspectErp Support AnalystBusiness Systems Analyst
CertificationsERP-specific certifications, such as SAP or Oracle certificationsBusiness analysis certifications like CBAP or PMI-PBA
Work EnvironmentSupports ERP systems within IT or technical teamsAnalyzes business needs and recommends system solutions across departments
Employer & Industry UsageCommon in manufacturing, retail, and logistics industriesUsed across various industries including finance, healthcare, and technology

The Erp Support Analyst primarily focuses on maintaining and troubleshooting ERP systems, ensuring smooth operation within technical teams. In contrast, the Business Systems Analyst evaluates business processes and implements system solutions to improve efficiency. While both roles require understanding of business and technical aspects, the Erp Support Analyst is more technical and support-oriented, whereas the Business Systems Analyst emphasizes analysis and strategic planning.

What are the typical challenges faced by an ERP Support Analyst when assisting users with system issues?

ERP Support Analysts often encounter challenges such as troubleshooting complex user-reported issues that span multiple modules, balancing urgent support tickets with ongoing maintenance tasks, and communicating technical solutions to non-technical users. They must quickly identify whether problems stem from user error, system configuration, or underlying software bugs. Effective analysts build strong relationships with end users and work closely with IT and functional teams to ensure smooth system operations, often adapting to evolving business processes and software updates.

What are the key skills and qualifications needed to thrive as an ERP Support Analyst, and why are they important?

To thrive as an ERP Support Analyst, you need strong analytical skills, a solid understanding of business processes, and experience with ERP platforms, typically supported by a bachelor's degree in IT, business, or a related field. Familiarity with major ERP systems like SAP, Oracle, or Microsoft Dynamics, as well as ticketing systems and SQL databases, is often required, along with relevant certifications. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for effectively supporting users and translating technical issues. These skills ensure efficient system operation, timely issue resolution, and alignment between technology and business needs.

What is an ERP Support Analyst?

An ERP Support Analyst is a professional who provides technical and functional support for Enterprise Resource Planning (ERP) systems within an organization. They help users troubleshoot issues, configure system settings, and ensure that the ERP software is running efficiently. Their responsibilities often include user training, system upgrades, data analysis, and liaising between technical teams and business stakeholders. ERP Support Analysts play a critical role in optimizing business processes by maintaining and improving the organization's ERP solutions.
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Erp Support Analyst jobs near you

ERP Support Analyst

SSOE, Inc.

Toledo, OH • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Job description

Overview
You don't have to be an employee long before you understand the SSOE difference. It goes back to our history of reinventing ourselves for new markets, serious rates of growth year after year, and being ahead of the curve in technology. Those are the achievements of a company that rewards talent and effort in ways that mean the most to the individual.
When you work at SSOE, you work with the best and you're a part of something bigger than yourself. And providing the best possible workplace for our employees gives us a competitive advantage - helping us attract and retain top talent and drive better business results.
AI and Innovation
At SSOE, we don't just talk about the future, we build it. As a leader in industry AI adoption, we empower our team to work smarter by providing responsible access to the industry leading AI Large Language Models, vibe-coding platforms, and securely integrating advanced tools into every role. From day one, you'll receive the training and support needed to leverage AI as a core tool for enhancing productivity, sparking creativity, and streamlining complex workflows.
Responsibilities
The following duties are typical of the position, but are not all encompassing. Responsibilities include those required to deliver quality service on schedule and within budget in a team environment.
  • Supports daily operations of the ERP system by assisting with user account management, password resets, and basic system configuration tasks under supervision of the Section Manager or System Administrator.
  • Assists with data entry, data validation, and data integrity checks across ERP modules including Accounting, CRM, Project Management, and Resource Management to ensure accurate and timely information.
  • Generates standard and ad-hoc reports, dashboards, and data extracts from ERP to support business operations, financial reporting, project tracking, and resource planning needs across departments.
  • Provides first-level technical support to end-users, troubleshoots basic system issues, documents problems, and escalates complex issues to senior staff or Third Party support as appropriate.
  • Assists with end-user training by conducting training sessions on basic system functionality, creating training documentation, user guides, and quick reference materials to facilitate system adoption.
  • Supports system testing activities including test case execution, documentation of test results, and verification of system functionality during upgrades, patches, and implementation of new features.
  • Collaborates with Finance, HR, Project Management, and other departments to gather requirements, understand business processes, and assist with translating needs into system workflow improvements.
  • Maintains and updates system documentation including process workflows, standard operating procedures, configuration settings, and user access permissions under guidance of senior staff.
  • Assists with data migration activities by preparing data files, performing data cleanup, validating imported data, and supporting conversion from legacy systems or external sources.
  • Monitors system performance metrics, user activity logs, and data quality indicators. Reports anomalies, errors, or potential issues to management for resolution.
  • Supports custom report development and dashboard creation using ERP reporting tools and program AI capabilities to provide actionable insights to stakeholders.
  • Assists with system integration tasks by coordinating data exchanges between ERP and other business applications.
  • Participates in implementation projects by supporting configuration activities, data preparation, user acceptance testing, and training rollout as directed by project leadership.
  • Maintains knowledge of ERP features, updates, and best practices through self-study, training courses, and participation in professional development opportunities.
  • Performs quality assurance checks on data entered into the system, ensures compliance with established procedures, and identifies opportunities for process improvement.
  • Job may require use of AI or similar digital technology to perform the job function.

Qualifications
What You Will Bring:
  • Bachelor's Degree in Information Systems, Business Administration, Computer Science.
  • Minimum of five (5) years related experience in enterprise software administration and implementation.
  • Knowledge / Experience full lifecycle ERP ownership: configuration, optimization, upgrades, change control, support analysis.
  • Experience in ERP systems support or business analysis. Proficient in Excel.
  • Excellent communication and coordination skills.
  • Willingness to work in evening hours to facilitate communication with teams in the USA.
  • Must have Deltek Vantagepoint experience and preferably helpdesk experience.
  • Dashboard and reporting experience in Vantagepoint.

What We Offer:
  • A hybrid or fully remote work schedule may be applicable for this role, providing you with the flexibility to achieve work-life balance while excelling in your career.
  • Competitive Salary: $90,000-$120,000/ year depending on location, education, experience, and certifications.
  • Bonus and Incentives: Eligibility for our annual target bonus/incentive program based on company and individual performance and goals.
  • Ownership Opportunities: As an employee-owned firm, we offer ownership opportunities to all employees at the associate level and above. This associate-level role will allow you to become a shareholder of SSOE.
  • Comprehensive Benefits: Health, dental, and vision insurance, life insurance, 401K retirement savings plan (with company matching), professional development and training, generous PTO, and paid holidays.

SSOE- The Best of Both Worlds
At SSOE, our growth trajectory allows us to offer the opportunities normally associated with a large firm while embracing the collaborative and supportive culture often found in smaller firms. As a member of the SSOE team, you will work on exciting and diverse projects for Fortune 100 clients around the globe, supported by the best technology for the task at hand. You will experience our employee-centric culture that strives to offer a healthy balance, flexible working arrangements, direct access to leadership at all levels, and a mindset of continuous learning. Once you experience the SSOE difference, you'll understand the why behind our metrics:
  • 28% - of our employees have been with SSOE for 10 years or more.
  • 15% - percentage of employees with tenure exceeding 15 years.
  • 99% - our CEO's approval rating on Glassdoor.
  • 98% - portion of our clients who say they would recommend us to a colleague.

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