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Erp Support Analyst Jobs (NOW HIRING)

The IT Procurement & ERP Support Analyst is a member of the Global IT team responsible for supporting the procurement and lifecycle management of IT hardware, software, and services. This role ...

The role bridges operations and the ERP team by analyzing needs, resolving tickets, and recommending improvements. It also contributes to F&O implementation and the ongoing support and evolution of ...

ERP System Analyst

Kansas City, KS · On-site

$65K - $75K/yr

Travel Requirements Travel is required to support ERP implementations, upgrades, training, and ... The Systems Analyst serves as a key liaison between business users and the Information Technology ...

Remtec is seeking a detail-oriented and collaborative ERP Business Analyst to support and enhance our Epicor ERP system. This role will focus on financial interaction with inventory management and ...

ERP System Analyst

Kansas City, KS · On-site

$65K - $75K/yr

Travel Requirements Travel is required to support ERP implementations, upgrades, training, and ... The Systems Analyst serves as a key liaison between business users and the Information Technology ...

Remtec is seeking a detail-oriented and collaborative ERP Business Analyst to support and enhance our Epicor ERP system. This role will focus on financial interaction with inventory management and ...

ERP System Analyst

Payson, UT · On-site

$65K - $75K/yr

Travel Requirements Travel is required to support ERP implementations, upgrades, training, and ... The Systems Analyst serves as a key liaison between business users and the Information Technology ...

ERP System Analyst

Miami, FL · On-site

$65K - $75K/yr

Travel Requirements Travel is required to support ERP implementations, upgrades, training, and ... The Systems Analyst serves as a key liaison between business users and the Information Technology ...

ERP System Analyst

Columbus, OH · On-site

$65K - $75K/yr

Travel Requirements Travel is required to support ERP implementations, upgrades, training, and ... The Systems Analyst serves as a key liaison between business users and the Information Technology ...

QAD ERP Analyst

Schaumburg, IL · On-site

$80K - $115K/yr

The QAD Support Analyst will be responsible for providing technical support and guidance for our ERP QAD system. We are seeking a highly skilled and motivated ERP QAD Technical Support Analyst to ...

As an ERP Consultant Analyst, you will support our Consultants on Needs Analysis and Software Selection projects. Some of our ERP Consultant Analyst's duties and responsibilities include but are not ...

ERP Analyst

Elkton, MD · On-site +1

Position Summary The ERP Analyst plays a critical role in supporting the implementation, maintenance, and optimization of Highline Warren ERP systems. Reporting to the Director of ERP Applications ...

ERP Analyst

Palo Alto, CA

$100K - $130K/yr

Support integrations between ERP systems and third-party applications (Salesforce for CRM, Coupa for Procurement, and specialized Finance Applications integrations). * Process Engineering: Analyze ...

Utilize SQL and database concepts to support reporting, troubleshooting and data analysis. * Ensure the integrity and accuracy of ERP data used throughout the organization. Business Process ...

ERP Analyst

Bay Shore, NY · On-site

$30 - $35/hr

ERP Analyst Full-Time | 6:00 AM - 2:30 PM | Occasional Saturdays Required Urgent Hiring Need Are ... Support users across finance, purchasing, inventory, manufacturing, and sales functions * Configure ...

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Erp Support Analyst information

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How much do erp support analyst jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for erp support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Erp Support Analyst vs Business Systems Analyst?

AspectErp Support AnalystBusiness Systems Analyst
CertificationsERP-specific certifications, such as SAP or Oracle certificationsBusiness analysis certifications like CBAP or PMI-PBA
Work EnvironmentSupports ERP systems within IT or technical teamsAnalyzes business needs and recommends system solutions across departments
Employer & Industry UsageCommon in manufacturing, retail, and logistics industriesUsed across various industries including finance, healthcare, and technology

The Erp Support Analyst primarily focuses on maintaining and troubleshooting ERP systems, ensuring smooth operation within technical teams. In contrast, the Business Systems Analyst evaluates business processes and implements system solutions to improve efficiency. While both roles require understanding of business and technical aspects, the Erp Support Analyst is more technical and support-oriented, whereas the Business Systems Analyst emphasizes analysis and strategic planning.

What are the typical challenges faced by an ERP Support Analyst when assisting users with system issues?

ERP Support Analysts often encounter challenges such as troubleshooting complex user-reported issues that span multiple modules, balancing urgent support tickets with ongoing maintenance tasks, and communicating technical solutions to non-technical users. They must quickly identify whether problems stem from user error, system configuration, or underlying software bugs. Effective analysts build strong relationships with end users and work closely with IT and functional teams to ensure smooth system operations, often adapting to evolving business processes and software updates.

What are the key skills and qualifications needed to thrive as an ERP Support Analyst?

To thrive as an ERP Support Analyst, you need strong analytical skills, a solid understanding of business processes, and experience with ERP platforms, typically supported by a bachelor's degree in IT, business, or a related field. Familiarity with major ERP systems like SAP, Oracle, or Microsoft Dynamics, as well as ticketing systems and SQL databases, is often required, along with relevant certifications. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for effectively supporting users and translating technical issues. These skills ensure efficient system operation, timely issue resolution, and alignment between technology and business needs.

What is an ERP Support Analyst?

An ERP Support Analyst is a professional who provides technical and functional support for Enterprise Resource Planning (ERP) systems within an organization. They help users troubleshoot issues, configure system settings, and ensure that the ERP software is running efficiently. Their responsibilities often include user training, system upgrades, data analysis, and liaising between technical teams and business stakeholders. ERP Support Analysts play a critical role in optimizing business processes by maintaining and improving the organization's ERP solutions.
More about Erp Support Analyst jobs
What states have the most Erp Support Analyst jobs? States with the most job openings for Erp Support Analyst jobs include:
What job categories do people searching Erp Support Analyst jobs look for? The top searched job categories for Erp Support Analyst jobs are:
Infographic showing various Erp Support Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $65,261 per year, or $31.4 per hour.

Full-time

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Job description

Job Purpose
The ERP Support Technician (Functional) is responsible for the day-to-day functional administration, configuration, and optimization of the organization's ERP system. This role acts as the primary liaison between business stakeholders and IT, ensuring the ERP system supports operational, financial, supply chain, and compliance requirements.
The ideal candidate has strong business process knowledge, experience configuring ERP modules, and the ability to support users while maintaining system integrity, documentation, and compliance (including regulated environments where applicable).
The significant responsibilities of the position are listed below. To perform the job successfully, the individual must be able to execute each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties, assignments and specific projects may be assigned at the discretion of management.
ERP Functional Administration
  • Serve as the primary functional administrator for the ERP system (e.g., Sage X3 or similar).
  • Configure and maintain ERP modules including (as applicable):
    • Finance & Accounting
    • Supply Chain / Inventory
    • Manufacturing / Production
    • Sales & Distribution
    • Quality / Compliance
  • Manage master data governance (customers, vendors, items, BOMs, pricing, charts of accounts).
  • Maintain system parameters, workflows, approvals, and business rules.

Business Support & User Enablement
  • Act as the first point of contact for ERP-related functional issues and user questions.
  • Analyze, troubleshoot, and resolve functional ERP issues; escalate technical issues as needed.
  • Partner with business users to understand requirements and translate them into ERP configurations or enhancements.
  • Develop and deliver user training, job aids, and standard operating procedures (SOPs).
  • Support onboarding of new users and changes to roles or responsibilities.

Change Management & Enhancements
  • Evaluate and implement system enhancements, configuration changes, and process improvements.
  • Participate in ERP upgrades, patches, and module implementations from a functional perspective.
  • Test new functionality, updates, and configurations; coordinate and support UAT.
  • Document changes and maintain configuration and process documentation.

Security, Compliance & Controls
  • Manage ERP user access, roles, and permissions in accordance with least-privilege principles.
  • Support audit readiness and compliance activities (e.g., SOX, internal controls, 21 CFR Part 11 where applicable).
  • Ensure proper documentation of configurations, changes, and validation activities.
  • Assist with segregation of duties (SoD) reviews and remediation.

Reporting & Data Integrity
  • Support functional reporting needs; assist with standard and ad hoc ERP reports.
  • Validate data accuracy and integrity across ERP modules.
  • Collaborate with IT and business teams on data extracts and integrations as needed.

Vendor & Cross-Functional Collaboration
  • Coordinate with ERP vendors, consultants, and managed service providers.
  • Work closely with Finance, Operations, Supply Chain, Quality, and other business units.
  • Serve as a functional subject matter expert (SME) for ERP-related initiatives.

Required Qualifications
  • Bachelor's degree in Information Systems, Business Administration, Accounting, Supply Chain, or equivalent experience.
  • 3-7 years of hands-on experience supporting ERP systems in a functional/admin capacity.
  • Strong understanding of end-to-end business processes (order-to-cash, procure-to-pay, record-to-report, manufacturing).
  • Experience with ERP configuration, master data management, and user security.
  • Ability to translate business requirements into system configurations.
  • Strong documentation, communication, and stakeholder management skills.

Preferred / Nice-to-Have Qualifications
  • Experience with Sage X3 or similar mid-market ERP platforms (e.g., NetSuite, Dynamics, Infor, SAP Business One).
  • Experience in a regulated or audit-driven environment (e.g., FDA, SOX, GMP).
  • Familiarity with 21 CFR Part 11 concepts (electronic records, audit trails, access controls).
  • Experience supporting ERP upgrades or implementations.
  • Basic understanding of ERP integrations (WMS, MES, EDI, CRM, reporting tools).

Key Competencies
  • Functional ERP expertise
  • Business process analysis
  • Problem-solving and root cause analysis
  • Change and configuration management
  • Attention to detail and data integrity
  • User support and training

Cross-functional collaboration