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Erp Support Analyst Jobs (NOW HIRING)

The IT Procurement & ERP Support Analyst is a member of the Global IT team responsible for supporting the procurement and lifecycle management of IT hardware, software, and services. This role ...

This position is responsible for supporting, maintaining, and continuously enhancing the ERP ... Acting as both a key functional and technical expert, the ERP Analyst delivers comprehensive ...

As an ERP Consultant Analyst, you will support our Consultants on Needs Analysis and Software Selection projects. Some of our ERP Consultant Analyst's duties and responsibilities include but are not ...

ERP Analyst

Dallas, TX ยท On-site +1

Position Summary The ERP Analyst plays a critical role in supporting the implementation, maintenance, and optimization of Highline Warren ERP systems. Reporting to the Director of ERP Applications ...

As an ERP Consultant Analyst, you will support our Consultants on Needs Analysis and Software Selection projects. Some of our ERP Consultant Analyst's duties and responsibilities include but are not ...

ERP Analyst

Memphis, TN ยท On-site +1

Position Summary The ERP Analyst plays a critical role in supporting the implementation, maintenance, and optimization of Highline Warren ERP systems. Reporting to the Director of ERP Applications ...

As an ERP Consultant Analyst, you will support our Consultants on Needs Analysis and Software Selection projects. Some of our ERP Consultant Analyst's duties and responsibilities include but are not ...

ERP Analyst

Elk Grove Village, IL ยท On-site

$70K - $85K/yr

The ERP Analyst will support the implementation, maintenance, and ongoing improvement of our ERP and related business applications. Working closely with IT and business teams, this role will help ...

ERP Analyst

Elk Grove Village, IL ยท On-site

$70K - $85K/yr

The ERP Analyst will support the implementation, maintenance, and ongoing improvement of our ERP and related business applications. Working closely with IT and business teams, this role will help ...

Tsunami Tsolutions is seeking an experienced IFS ERP Business Analyst to join our team. The ideal ... Deliver end-user training and ongoing functional support post-implementation. * Collaborate with ...

ERP Analyst

ID ยท On-site

$85K - $100K/yr

The ERP Analyst also supports reporting and analytics (saved searches, dashboards, KPIs), participates in integration and SuiteApp efforts, and helps translate business needs into clear requirements ...

ERP Analyst

Doral, FL ยท On-site

This is a professional information technology and business analysis position supporting company-wide business systems, such as ERP and CRM. This position reports to the Director / Manager of ...

Perform advanced SQL troubleshooting, data analysis, reconciliation, and validation activities * Support ERP business processes including procurement, order management, warehouse fulfillment, billing ...

Perform advanced SQL troubleshooting, data analysis, reconciliation, and validation activities * Support ERP business processes including procurement, order management, warehouse fulfillment, billing ...

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Erp Support Analyst information

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How much do erp support analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for erp support analyst in the United States is $31.38, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $37.74 per hour, depending on experience, location, and employer.

What is the difference between Erp Support Analyst vs Business Systems Analyst?

AspectErp Support AnalystBusiness Systems Analyst
CertificationsERP-specific certifications, such as SAP or Oracle certificationsBusiness analysis certifications like CBAP or PMI-PBA
Work EnvironmentSupports ERP systems within IT or technical teamsAnalyzes business needs and recommends system solutions across departments
Employer & Industry UsageCommon in manufacturing, retail, and logistics industriesUsed across various industries including finance, healthcare, and technology

The Erp Support Analyst primarily focuses on maintaining and troubleshooting ERP systems, ensuring smooth operation within technical teams. In contrast, the Business Systems Analyst evaluates business processes and implements system solutions to improve efficiency. While both roles require understanding of business and technical aspects, the Erp Support Analyst is more technical and support-oriented, whereas the Business Systems Analyst emphasizes analysis and strategic planning.

What are the typical challenges faced by an ERP Support Analyst when assisting users with system issues?

ERP Support Analysts often encounter challenges such as troubleshooting complex user-reported issues that span multiple modules, balancing urgent support tickets with ongoing maintenance tasks, and communicating technical solutions to non-technical users. They must quickly identify whether problems stem from user error, system configuration, or underlying software bugs. Effective analysts build strong relationships with end users and work closely with IT and functional teams to ensure smooth system operations, often adapting to evolving business processes and software updates.

What are the key skills and qualifications needed to thrive as an ERP Support Analyst, and why are they important?

To thrive as an ERP Support Analyst, you need strong analytical skills, a solid understanding of business processes, and experience with ERP platforms, typically supported by a bachelor's degree in IT, business, or a related field. Familiarity with major ERP systems like SAP, Oracle, or Microsoft Dynamics, as well as ticketing systems and SQL databases, is often required, along with relevant certifications. Excellent communication, problem-solving abilities, and customer service orientation are crucial soft skills for effectively supporting users and translating technical issues. These skills ensure efficient system operation, timely issue resolution, and alignment between technology and business needs.

What is an ERP Support Analyst?

An ERP Support Analyst is a professional who provides technical and functional support for Enterprise Resource Planning (ERP) systems within an organization. They help users troubleshoot issues, configure system settings, and ensure that the ERP software is running efficiently. Their responsibilities often include user training, system upgrades, data analysis, and liaising between technical teams and business stakeholders. ERP Support Analysts play a critical role in optimizing business processes by maintaining and improving the organization's ERP solutions.
More about Erp Support Analyst jobs
What states have the most Erp Support Analyst jobs? States with the most job openings for Erp Support Analyst jobs include:
ERP Support Analyst (Contract-Hybrid)

ERP Support Analyst (Contract-Hybrid)

Galvion

Portsmouth, NH โ€ข On-site

Contractor

Posted 22 days ago


Job description

THE COMPANY
Galvion designs, develops, and manufactures ballistic helmets and dynamic power and data management solutions for the modern battlefield. We are a passionate, global, and fast-paced team collaborating with several strategic partners and are committed to enhancing the overall agility and survivability of the modern warfighter and tactical operator.
THE OPPORTUNITY
In this role you will be collaborating with internal and external stakeholders in creating and maintaining process maps. Working closely with the Project Management team in providing regular updates on project updates to Senior Leadership Team. Position will require some regular travel to Newport, Vermont.
WHAT YOU WILL BE DOING
A typical day may include:
  • Collaborating with cross-functional teams to gather, analyze, and document ERP business requirements for all end-to-end processes in the business
  • Conducting in-depth analysis of ERP systems and identifying opportunities for improvement
  • Creating and maintaining process maps and work instructions to support communications, training, and change management initiatives
  • Analyzing manufacturing workflows, identifying bottlenecks, and recommending process improvements
  • Utilizing Infor CSI Syteline ERP expertise to support and enhance ERP system functionalities
  • Acting as a liaison between IT and business stakeholders to ensure alignment across the organization
  • Providing regular updates to the ERP Project Manager and assisting with project progress tracking
  • Supporting end-users and training initiatives to drive ERP adoption and efficiency
  • Experience in supporting projects with multiple vendors on a project as part of the ERP program model.
  • Experience with ERP support: ticketing systems, reporting, KPIs during project hyper care, and then acting as the key contact for ERP support to the business
  • Support on Power BI reporting for Sales, Finance, and other business functions

WHAT YOU WILL NEED TO SUCCEED
  • At least 5 years of prior experience as a Business Analyst or Support Analyst in a Syteline (CSI) environment.
  • Bachelor's degree in business administration, Information Technology, or a related field
  • Strong communication and interpersonal skills, with the ability to collaborate with stakeholders at all levels
  • Exceptional analytical and problem-solving abilities, with experience translating business needs into technical requirements
  • Technical expertise in Infor CSI Syteline ERP, including implementation and enhancement experience, with a focus on Manufacturing
  • Understanding of defense manufacturing processes, including master data management, order management, production planning, materials management, quality, inventory control, engineering project management, and finance
  • Proficiency in requirements analysis and process mapping tools/methodologies using Visio for process flows
  • Working knowledge of Microsoft tools (MS Project, Word, PowerPoint, Teams) and familiarity with Project Platforms (JIRA, Zoho Project)
  • Power BI report creation from cloud data sources preferred

You will work closely with the ERP project manager and stakeholders across departments, including operations, IT, and leadership teams, reporting to the IT Director. This role requires to be On Site in NH up to 50% of the time. No Agencies please
Galvion provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Galvion complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.