Manager, Guest Analytics

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.

Job Description

The purpose of this job is to manage a team of analysts that create and provide statistical and advanced data analytics products and processes within the Loyalty team.

1. Lead a team to uncover opportunities to use advanced analytics to drive profitability and/or specific target variables
2. Guide all research and experimental design, and help implement new strategies derived from outcomes
3. Create and manage the process for data intake, validations, mining, and visualization for both internal and external data sources
4. Direct and assist a team in creating standardized analytical products across all areas of business
5. Lead cross-functional meetings that guide decision making through optimization opportunities
6. Manage intake process for data/reporting requests from business partners and prioritize based on value
7. Interpret complex statistical inferences to senior executives in a way that drives action and strategy
8. Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
9. Ensure all activities are in compliance with rules, regulations, policies, and procedures
10. Complete other duties as assigned

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Qualifications

• Bachelor's degree in mathematics, finance, economics, computer science, science or engineering fields required, advanced degree preferred
• Required 5 years' experience in data analytics or related industries preferred

Additional Information

Nation-wide Medical Plan/Dental/Vision
401(k) and Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Onsite Gym and Cafeteria
Weekly Pay

All your information will be kept confidential according to EEO guidelines