Communications Specialist

About Ascend Plastic Surgery Partners

Ascend Plastic Surgery Partners is a Management Services Organization (MSO) in the field of Plastic Surgery and Aesthetics. Founded on a commitment to excellence, innovation, and patient care, Ascend PSP brings together a network of highly accomplished plastic surgeons and their practices to advance aesthetic medicine, helping our patients feel more confident in their own bodies.

Why us?

Ascend Plastic Surgery Partners is a trailblazer in the cosmetic surgery field, operating five clinics across the United States. We are on an exhilarating journey, planning to expand significantly over the next 3-5 years. Our mission is to guide patients toward their optimal selves, renewing self-confidence and well-being. In joining us, you will be part of a culture that values the relentless pursuit of excellence, compassion, community, accountability, and a winning team spirit. This is an opportunity to thrive in a fast-paced environment, significantly contributing to our ambitious growth and pioneering efforts in aesthetic care.

JOB TITLE: COMMUNICATION SPECIALIST

Department: Human Resources

Reports to: Vice President, Human Resources

FLSA Status: Exempt

Can work out of Atlanta, GA or where we have current practices (Birmingham AL, Tuscaloosa AL, Lindon UT, Las Cruces NM, Greenville SC).

SUMMARY

The Communications Specialist at Ascend Plastic Surgery Partners will spearhead the development and implementation of an innovative internal communications strategy to enhance organizational effectiveness and employee engagement. This role requires a dynamic individual capable of creating structured communication frameworks, developing standard agendas for key roles, and cultivating a culture of collaboration and innovation across all levels of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES (Other duties may be assigned)

• Strategic Communication Framework Development: Design and implement a comprehensive communication framework that supports effective decision-making and streamlines information flow. Introduce creative solutions for communication challenges, utilizing digital and traditional platforms to ensure accessibility and impact.
• Managerial Development Support: Develop standardized communication agendas and materials to aid in the managerial development of practice leaders. Provide ongoing support and training to ensure managers can effectively cascade information and engage their teams.
• Digital and Traditional Communication Channels: Oversee and optimize internal communication channels such as intranet, email, Microsoft Teams, and physical bulletin boards. Explore and integrate new technologies and platforms to foster an environment of continuous improvement and engagement.
• Collaboration and Alignment: Work closely with department heads and senior management to ensure communication strategies are aligned with business goals. Facilitate high-level meetings and workshops to ensure strategic alignment and clarity across the organization.
• Measurement and Reporting: Monitor the effectiveness of communication strategies and tools through metrics and feedback to continuously improve internal communications. Regularly report on progress to senior management and adjust strategies as necessary.

QUALIFICATIONS

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Communications, Business, or related field.
• Minimum of 3 years of experience in a communications role, with a strong preference for candidates who have experience within healthcare or related industries.
• Demonstrated ability to develop and implement effective communication strategies within a complex organizational structure.

SKILLS/ABILITIES

• Excellent verbal and written communication skills.
• Proficient with Microsoft Office Suite (Outlook, Teams, SharePoint) and familiar with digital communication tools and content management systems.
• Strong organizational and project management skills; able to manage multiple projects simultaneously while maintaining attention to detail.
• Proven ability to work effectively both independently and as part of a team.
• Innovative thinker with a talent for leveraging technology to improve internal communication and engagement.