General Manager

­­­­­­­­Pay Range: $70,000 - $80,000 per year

JOB TITLE: General Manager

At Glint, we strive to create a work environment in which an individuals' employment goals and well-being matter. With flexible schedules and upward mobility, it is possible to turn a job into a career at Glint. We help individuals build leadership, teamwork, and problem-solving skills. We encourage individual opinions and embrace collaboration and diversity as way of life. As a company we are committed to leaving this planet a little better than we found it through our adoption of environmentally friendly car wash practices. We believe in building lasting relationships with our customers and taking the time to get things right. With new locations opening in cities throughout western Washington, there is more opportunity than ever to learn and grow with Glint. Join our team today!

As a General Manager, you oversee and coordinate all aspects of the car wash operations to achieve maximum customer satisfaction and business profitability.

General Manager duties may include:

• Recruits, selects, and retains qualified and quality personnel.
• Ensures that all employee onboarding and offboarding procedures are followed.
• Supervises, coaches, and motivates staff.
• Building a strong company work culture through your day-to-day leadership behaviors.
• Writes a weekly strategic employee schedule consistent with business demands.
• Resolves customer escalated complaints and processes damage claims.
• Creates new strategies to continually improve service and profitability and customer & employee satisfaction.
• Creates and updates car wash policies and procedures as needed.
• Monitors chemical usage and maintains chemical inventory for cost control.
• Ensures compliance with equipment, property maintenance and safety policies.
• Monitors the handling of all cash deposits for accuracy and to minimize loss.
• Responsible for achieving sales targets and operational budget costs.
• Implements marketing plan initiatives as directed.
• Evaluates and selects vendors and regularly monitors quality and cost competitiveness.
• Engages in continuous improvement activities related to car wash operations.

General Manager requirements:

• Ability to work irregular hours, nights, weekends, and holidays and at other locations on occasion.
• Must be at least 21 years of age
• Valid driver's license, a reliable personal vehicle and proof of state minimum auto insurance.
• Proactive individual who thrives in an environment focused on continuous improvement.
• Strong leadership, critical thinking, planning/delegation, and customer service skills.
• Mechanical ability helpful.
• Basic computer skills and knowledge of Word and Excel.
• The position requires the ability to perform physical activities that require considerable use of your arms and legs and moving your whole body, such as walking, standing (100% of shift), bending, stooping, and handling of tools/materials as well as lifting up to 25 lbs.

SERJ | Glint Car Wash is an equal-opportunity employer.