(Remote) Administration Assistant - Roofing/Construction

Join Our Team! Infinite Roofing Solutions is seeking a detail-oriented and highly organized Administrative Assistant to support our dynamic team. This role is vital for maintaining our office operations and ensuring excellent customer service. If you thrive in a fast-paced environment and are looking for a position that blends administrative duties with customer interaction, we would love to hear from you!

Key Responsibilities:

• Customer Interaction: Act as the first point of contact for our customers and suppliers. Handle phone and email inquiries, ensuring all communications are responded to in a timely and professional manner.
• Scheduling and Coordination: Manage scheduling for estimates, roof inspections, and internal meetings to ensure smooth operations.
• Estimate Preparation: Assist in creating and sending detailed job estimates to clients, ensuring accuracy and clarity of information.
• Marketing Support: Participate in marketing initiatives through phone calls and email campaigns aimed at both new and existing clients.
• Document and File Management: Organize and maintain important company documents, including client records, billing information, and project documentation.
• Billing and Invoicing: Handle the preparation and processing of invoices and manage the collection of payments.
• Procurement and Supplies Management: Oversee the ordering and stocking of office and project materials to ensure availability.

Required Skills:

• Excellent Communication: You must have strong verbal and written communication abilities.
• Superb Organizational Skills: Aptitude for managing multiple tasks simultaneously while maintaining attention to detail.
• Technical Proficiency: Comfort with office software, including word processing, spreadsheets, and CRM systems.
• Proven Customer Service Skills: Experience in handling customer inquiries and complaints professionally.
• Detail-Oriented: A keen eye for detail in all aspects of work.

Qualifications:

• Education: High school diploma required; additional certification in office administration or related field preferred.
• Experience: Prior experience in an administrative role, preferably in the construction or roofing industry.
• Industry Knowledge: Knowledge of roofing or construction terms and practices is beneficial but not required.

Career Opportunities: This position offers the opportunity to advance into higher roles such as Office Manager or Operations Manager, with potential for further growth in various aspects of business management and customer relations.

Apply Today! If you are motivated and ready to contribute to the success of Infinite Roofing Solutions, please submit your resume and cover letter. We look forward to building our future with you!