Indoor Playground Attendant/Receptionist

Indoor Playground Attendant/Receptionist

Job Description:

The Receptionist/Playground Attendant position is responsible for maintaining guest service, generation of sales in house, cash register operations (POS), and general housekeeping. The Receptionist/Playground Attendant is often the first person to greet guests with a smile. S/he must provide excellent customer service to the patron at the counter as well as to the guest on the phone. Attendant work within the business interacting with children and redirecting play to encourage a safe and happy play place for kids. They manage the use of the equipment and gently guide children on the best way to use them. They are also responsible for coordinating parties and taking the families under their wings to create a special birthday experience.
Attendant are responsible for cleaning the equipment at the end the day and at scheduled times during opening hours according to the instructions given

Qualifications:

• Work well with children and parents
• Ability to provide excellent in-person customer service
• Ability to handle and resolve recurring problems
• Ability to interact and communicate clearly and effectively
• Ability to handle money
• Dependable and have a strong work ethic
• Punctual 

Responsibilities:

• Greet the customers
• Availability to work weekends, holidays and extended hours
• Provide relevant information to playground guests
• Assist with birthday party services
• Explain the playground rules
• Handle and enforce waiver policies
• Complete sales transactions
• Sell and disperse socks and snacks to patrons
• Stock front desk, janitorial supplies, and concessions inventory
• Playground cleaning, general maintenance and custodial duties as requested
• Other duties as assigned
• Other duties, responsibilities, and activities may change at any time with or without notice.

Relevant Experience: Cashier, Sales, Associate, Retail, Reception, Floor, Hostess, Waitress, and Customer Service experience a plus.

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