Business Development Manager

NRTC

Raleigh, NC

Full-Time

Job Description

NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.

JOB SUMMARY:

Assist in all aspects of the pre-sales process cycle including prospecting, cultivating leads, setting appointments, creating needs assessment, and managing leads in our contact management system. You will obtain critical information about new client opportunities and schedule appointments and provide follow up activities. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Rigorously prospect for and acquire new sales leads daily, forecast sales revenue, all to support the Regional Directors 
Researching, planning, and implementing new target market initiatives 
Researching prospective accounts in target markets 
Prospect and set appointments with broadband service providers 
Primary duties include; lead acquisition through outbound calling, e-mail and text communication, attending tradeshows, prospect face to face meetings, individual efforts and overall management of leads in sales pipeline in order to generate new revenue 
Align with internal resources to create and convert marketing qualified leads to sales qualified, coordinating NRTC division sales funnels and lead generation efforts in order to move new opportunities into the sales cycle 
Work with marketing to coordinate messaging and reach outs to specific campaigns 
Seek strategic alignment with other industry serving solution providers and industry associations for vetting and processing new business leads 
Assist and help coordinate RFP responses, preparing standard quotations and proposal information as needed 
Track sales activity with daily and weekly call reports pulled from NetSuite, prospect analysis, and targets 
Utilize tools available for driving interest and exposure (LinkedIn, Seamless AI, Sales Navigator) 
Liaise with internal sales staff and executives to facilitate timely response to highly qualified, high-revenue potential leads 
Learn about new developments and trends in the broadband industry

Coordinate web-based presentations and information sessions, for prospects regarding services 
Other duties as assigned

SKILLS AND ABILITIES:

Proven cold calling skills, quota achievement and goal accomplishment 
Detail-oriented approach; ensures all tasks completed in a timely, efficient manner 
Strong customer-facing, presentation, and negotiation skills 
Ability to effectively position and contrast competitive solutions to the customer.  
Exceptional written and verbal communication skills 
Knowledge of advanced strategic sales techniques 
Ability to understand and learn technological concepts quickly (networking concepts, software, etc)  
Proficient in Microsoft Office  
Self-motivated, self-managed and goal oriented, proactive and works well independently; seeks and delivers ideas and solutions
Understand the sales cycle and overcome challenges that can affect the sales forecast
Has excellent organizational, time management and follow-up skills
Is dynamic, articulate and well-spoken
Extremely strong phone skills: Ability to set and close appointments over the phone
Trustworthy, capable of delivering results and effect change

KNOWLEDGE AND EXPERIENCE:

Bachelor's degree in Business, Communications, or related field preferred 
Preferred: Experience tracking tasks, progress, and results using a CRM tool, such as Salesforce, NetSuite, or SugarCRM 
An equivalent combination of education and experience may be considered 
Knowledge of various aspects of the telecommunications industry and be able to operate in technologies such as Broadband, Cable, Telco, VoIP, Wireless, and SMB 
Advanced knowledge of industry software and hardware terminology and concepts

PHYSICAL DEMANDS:

Work is typically performed in a remote office setting 
Travel to trade shows/customer sites - 75%

Disclaimer: The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to be an exhaustive list of required responsibilities, duties and skills. The order in which responsibilities, duties and skills are listed is not significant.

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Company Description

NRTC – Member Driven and Technology Focused
NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process.

Mission
NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America

Vision
We will be our members’ most trusted technology partner

Values
Our members are our reason for being
We put the needs of our members first.
We focus on delivering impactful solutions to them.
Our team is the foundation of our success
We trust each other. We cooperate with each other.
We unite to accomplish our goals together.
Our passion is supporting rural communities
We are dedicated to our members and the communities they serve.

IDEA Committee
At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together.

Total Rewards
We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more.

Growth and Development
At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education.

Transparent Leadership
Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.

NRTC – Member Driven and Technology Focused NRTC provides solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated smart grid solutions, advanced metering networks, next-generation energy, grid intelligence, broadband, managed services, mobile and video. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations. We are looking to add experienced staff to our growing company to help our rural cooperative members develop their technology. Our approach is to educate and support our members as we work with them through a consultative process. Mission NRTC provides solutions that help our telecommunications and electric members bring all of the advantages of today’s evolving technology to rural America Vision We will be our members’ most trusted technology partner Values Our members are our reason for being We put the needs of our members first. We focus on delivering impactful solutions to them. Our team is the foundation of our success We trust each other. We cooperate with each other. We unite to accomplish our goals together. Our passion is supporting rural communities We are dedicated to our members and the communities they serve. IDEA Committee At NRTC, we are committed to Inclusion, Diversity, Equity and Awareness in the broadest sense to honor our company values. We believe an inclusive work environment provides an atmosphere that allows all employees to attain their greatest potential and achieve the greatest benefits for our Members. The IDEA Committee is committed to furthering a supportive and welcoming workplace environment in which employees of all backgrounds and demographic characteristics can productively and cohesively work together. Total Rewards We are proud to offer our employees an appealing total rewards package including competitive pay and a matching 401(k) plan, along with medical (with HSA contributions from NRTC), dental, vision, and short/long term disability insurance. We also offer 12 paid company holidays, paid-time off and paid training, as well as an employee assistance program, discounted wireless plan, and so much more. Growth and Development At NRTC, we pride ourselves in promoting from within and developing careers through our mentorship, Educational Assistance programs, NRTC University webinars, and a learning management platform. Most of our positions are posted internally first, where we give our existing employees the opportunity to elevate their careers. NRTC also provides a mentorship program that helps employees find experienced mentors who can lead them on their professional journeys. Our educational assistance program offers an annual reimbursement of up to $5,250 per calendar year for educational costs to promote professional growth with continued education outside of NRTC. Monthly NRTC University webinars are hosted to educate our employees on other business units and departments. NRTC provides a robust learning management platform including thousands of courses for continued self-education. Transparent Leadership Our Executive and Senior Leadership Teams provide frequent updates with our quarterly “All Hands Meetings” both company-wide and within each one of our four business units. These meetings consist of important company updates, candid financial information, employee milestones, Employee Excellence Awards, special guests, IDEA updates and on-the-spot employee Q&A. To help encourage open communication, feedback and discussions, NRTC leadership also has an “open door policy,” and conducts numerous employee surveys which allows our employees to help shape the culture and future of NRTC.