Staff Coordinator

We are seeking a dynamic and client-focused individual to join our team as a Client Services Representative dedicated to serving our esteemed law firm clients. The ideal candidate will have excellent communication skills, a deep understanding of the legal industry, and a passion for delivering exceptional client experiences.

$45,000

• Build and maintain strong relationships with law firm clients.
• Serve as the main point of contact for client inquiries, concerns, and service-related issues.
• Proactively communicate with clients to understand their needs and expectations.
• Facilitate the onboarding process for new law firm clients, ensuring a smooth transition and understanding of our offerings.
• Address and resolve client concerns promptly and effectively.
• Collaborate with internal teams to ensure timely resolution of client issues.
• Maintain accurate and up-to-date client records, including communication history and service agreements.

• Bachelor's degree in Business, Legal Studies, or a related field.
• Previous experience in client services, account management, or a related role.
• Must have HR Staff experience.
• Understanding of the legal industry and familiarity with law firm operations.
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities and attention to detail.
• Proactive and self-motivated with the ability to work independently and as part of a team.

We pride ourselves on our reputation for being dependable and trustworthy for both our clients and our employees.