IT Support Specialist

Dupuy Group is currently looking to hire an IT Support Specialist for their New Orleans office.

What You Will Be Working On

This role will be responsible for analyzing, troubleshooting, and evaluating technology related issues. This role will also support existing IT staff in solving problems and completing project work.

• Provide IT assistance to staff and customers
• Consult with IT staff and other departments as required
• Training end-users on software functionality
• Monitor hardware, software, and system performance metrics
• Document IT processes and perform diagnostic tests
• Create and edit reports for users
• Keep inventory of hardware and equipment

What Are The Qualifications

• High school diploma required; certification as IT Technician will be an advantage
• Basic level IT skills
• Good diagnostic and problem-solving skills
• Ability to work in a multi-faceted role where day to day activities may vary significantly
• Willingness to learn on the job
• Solid interpersonal and communication skills

Bonus Qualifications

• Experience with databases/SQL

What’s in it for you?

• Health, Dental and Vision Insurance
• Supplemental Insurance through Aflac
• 401k retirement plan with employer match
• Paid time off/Paid holidays
• Employer paid STD/LTD/Life Insurance

The Dupuy group has evolved into a diversified global logistics and storage provider with more than 2.7 million square feet of strategically located warehouse space and 21st Century technology. With our headquarters in New Orleans, LA, we specialize in handling food grade cargo and regular cargo while focusing on blending, bulk handling and coffee cleaning and upgrading. Our advanced technology combined with our decades of experience makes us uniquely qualified to help determine the best methods of managing coffee and tea.