Business Development Manager

The Business Development Manager will be responsible for developing strong relationships with new and existing customers and leveraging the relationships to proactively identify sales leads as well as new business opportunities for current portfolios. This role drives results by effectively communicating value offer to prospective customers and consistently maintaining customer satisfaction and retention goals. As a key member of the Packaging team, the Business Development Manager works closely with internal stakeholders to drive business results and deliver on strategic initiatives to support sales growth, profitability, operational excellence, and the overall growth strategy of the company.

Benefits and Perks

• Competitive Base Salary.
• Life Focused Benefits Including:
  1. Medical benefits with family coverage for paid at 90%
  2. Dental and Vison Programs
  3. Generous 401k Company Contribution
  4. Employee Assistance Program
  5. Paid Life Insurance
  6. Short Term Disability
  7. Long Term Disability
  8. Tuition Reimbursement
• Paid Time Off including:
  1. Generous PTO
  2. Sick Time
  3. 12 Paid Company Holidays
  4. Parental Leave
  5. Career Growth and Progression Paths
  6. Stability and Backing of a 176-year-old Family Owned and Operated Company

ROLES AND RESPONSIBILITIES:

• Identifies, negotiates, closes, executes, and manages relationships with prospective partners.
• Engages and supports customers and internal stakeholders relating to packaging queries and business activities pre- and post-sale.
• Manages all packaging sales activities including responding to customer inquiries, presenting packaging value offering, following up on sales leads, responding to web site inquires, and reporting activity on new and existing business.
• Writes and implements sales plans that are tailored to specific client needs and presents customer business reviews and presentations on an ongoing basis.
• Provides technical support to customers and internal teams relating to packaging products and services.
• Partners with the commercial team to effectively on-board new customers and business.
• Builds strong customer loyalty by proactively engaging with customers through site visits and trade shows.
• Establishes and manages customer forecasts, service/supply agreements, and inventory programs.
• Builds and maintains appropriate sales activity, opportunities, customer records, and tasks in the company’s CRM.
• Maintains and expands customer relationships, ensuring customer loyalty by identifying customer needs and translating to a project or product.
• Proactively manages customer scope changes, identifies potential crisis/risks, and creates contingency plans.
• Collaborates with sales team on the development of sales financial objectives for annual budgets, scheduling expenditures, analyzing variances, and initiating corrections or adjustments as needed.
• Creates sales, budget, revenue, and expense reporting with realistic forecasts.
• Meets or exceeds assigned sales budget in target business segments.
• Assists with developing and maintaining sales and training tools for all packaging products and services.
• Develops knowledge, skills, and abilities by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations, and attending industry trade shows.
• Builds online presence and industry knowledge through social media engagement relating to packaging products and events.
• Provides back up support for the commercial team as required.
• Performs other duties and responsibilities as assigned to support the company and operational needs.

MINIMUM EDUCATION & WORK REQUIREMENTS:

• Bachelor’s degree in Business or related field required.
• 2 – 5+ years of work experience in the packaging industry, preferably in an account management or inside sales role.
• Technical packaging line experience beneficial.
• Strong working knowledge of Microsoft Office applications, specifically in Word, PowerPoint, and Excel.
• CRM and ERP technology experience, preferably with Salesforce and Microsoft Dynamics.
• Valid driver’s license and passport are required.
• Ability to travel up to 20%.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Highly motivated, self-directed, results-oriented, and able to work independently or among teams with keen judgement, common sense, and resourcefulness.
• Superior relationship management skills with the ability to collaborate effectively and partner with others to build trust through proven track record and accountability.
• Understands goals, key drivers, and needs of customers and internal stakeholders.
• Ability to work well under pressure, successfully navigate ambiguity and succeed in a rapidly changing, fast-paced, often unpredictable environment with multiple competing priorities.
• Ability to effectively balance multiple projects and workload by planning and coordinating activities and identifying critical paths to the completion of projects/objectives on time and within budget.
• Proven interpersonal skills with commitment to initiating contact and building strong, lasting working relationships with internal and external stakeholders.
• Strong prospecting abilities with an ability to understand client requests and create solutions.
• Possesses impactful business presentation and communication skills.
• Strong financial acumen and analytical mindset.
• Demonstrated history of meeting and exceeding sales goals.
• Demonstrated strong leadership with a strategic and customer-first approach.
• Displays a strong knowledge of industry, market, and beverage can products.
• Displays a proactive work ethic and is committed to seeing tasks through to completion.
• Recognizes quickly when progress is stalling and takes immediate action to get back on track.
• Demonstrates responsiveness and reacts with appropriate urgency to situations that require quick action or turnaround.
• Proven ability to respond to fluid situations and adapt well to changing circumstances, direction, and strategy.