Director of Sales and Marketing

Position: Director of Sales - Technical Products

Job Summary:

Client is seeking an experienced individual for the role of Director of Sales for our Technical Products Division. As a Director level role, you will be part of a peer group responsible for driving the day-to-day activities of the business as well as working to inform our longer-term strategies. This role, reporting directly to the CEO, needs to bring an entrepreneurial and customer-focused mindset to help develop a scalable customer account management team, and focused efforts on the expansion of sales opportunities among new and existing clients.

The Director of Sales will be responsible to build and lead a customer-facing support team that will work to develop and foster meaningful, mutually beneficial, and long-lasting relationships with a diverse group of customers. The Director of Sales will be responsible for technical sales, customer service, estimating, and technical design support for our customers. Candidates do not need to be experts in magnetic shielding, but they must be technically minded and have a proven track record of acquiring and leveraging technical knowledge in a customer-facing role.

Key Responsibilities:

• Train and develop a scalable customer account management team that can support our technical customers with daily production expediting, quote requests, new product development opportunities, and cost reduction strategies.
• Develop and implement strategies to nurture existing customer relationships while identifying new customers, markets, and opportunities.
• Establish, monitor, and track sales forecasts, budgets, team performance goals, and the customer targets necessary to achieve short-term and long-term business goals.
• Drive for continuous improvement in the experience that our customers enjoy throughout the entire lifecycle of a sale and that establishes a trusted advisor and strategic partner.
• Represent as a technical expert at in-person industry events, conferences, and client meetings.

Requirements:

• Minimum of bachelor's degree in an engineering or business-related field.
• Proven experience leading customer-facing teams, responsible for building strong client relationships.
• Excellent written and verbal communication skills with the ability to convey technical information effectively, to both technical and non-technical stakeholders.
• Strong leadership skills with the ability to motivate and inspire a team to achieve objectives.
• Comfortable operating alongside other executive leaders, collaborating on strategic initiatives, and contributing to company-wide decision-making.
• Demonstrated ability to work in a fast-paced, deadline-driven environment.
• Exposure to sheet metal fabrication processes, and a strong desire to expand knowledge in the field of magnetic shielding.
• Experience and confidence in working with a company-wide ERP system.
• Experience working within an ISO certified environment.
• Flexibility to travel as required for client meetings and industry events.