Senior Operations Manager

The Luxury Pergola

Westfield, IN

$100,000 to $110,000 Yearly
Vision , Medical
Full-Time

Job Description

Job description

About us

The Luxury Pergola is a small business in Westfield, IN. We are a family business of Amazon and IU alumni bringing the first ever motorized aluminum, pergolas direct to consumer. This product segment represents the largest growing product in the outdoor living segment of the United States commercial and residential market. Until now, it has been too expensive for many, but our new design allows it to be shipped straight to the customer to enjoy.

We are seeking a highly motivated and experienced Senior Operations Manager to join our team. The ideal candidate will be responsible for overseeing and managing our production planning and control activities, ensuring that manufacturing processes run efficiently and effectively to meet production targets and customer demand. This role requires a strategic thinker with excellent problem-solving skills and a keen attention to detail.

Key Responsibilities:

Develop and implement production plans, schedules, and strategies to ensure a smooth and efficient production process.
Monitor production progress against deadlines and adjust schedules as necessary to meet production targets and delivery dates.
Collaborate with manufacturing, procurement, and logistics teams to ensure timely availability of materials and resources.
Analyze production data, identify bottlenecks, and implement solutions to optimize production workflows and reduce downtime.
Ensure compliance with company policies, industry standards, and regulatory requirements.
Manage and maintain inventory levels to meet production needs while minimizing excess stock and costs.
Lead, mentor, and develop the production control team, fostering a culture of continuous improvement and operational excellence.
Prepare and present reports on production performance, including key performance indicators (KPIs), efficiency metrics, and improvement initiatives to senior management.
Liaise with sales and customer service teams to ensure accurate and timely communication regarding production status and delivery timelines.
Implement and leverage advanced production planning and control software tools to enhance efficiency and accuracy in scheduling and forecasting.
Coordinate with quality assurance to ensure that production outputs meet the required standards and specifications.
Participate in strategic planning and budgeting processes, providing insights and forecasts related to production capacity, resource needs, and potential bottlenecks.
Lead cross-functional projects to drive improvements in the supply chain, manufacturing processes, and customer satisfaction.
Stay abreast of industry trends, technologies, and best practices in production control and manufacturing operations.

Requirements

Qualifications:

Bachelor’s degree in Business Administration, Industrial Engineering, Supply Chain Management, or a related field.
Minimum of 5 years of experience in production control, planning, or a similar role within a manufacturing environment.
Proven leadership and team management skills, with the ability to motivate and develop a high-performing team.
Strong analytical and problem-solving abilities, with a focus on detail and accuracy.
Excellent organizational and project management skills, capable of managing multiple priorities in a fast-paced environment.
Proficient in using production planning and inventory management software systems.
Knowledge of lean manufacturing principles and Toyota Methods is required.
Outstanding communication and interpersonal skills, with the ability to collaborate effectively across different departments and levels of the organization.
Flexibility to adapt to changing production needs and deadlines.
Prior experience at Amazon in operations management is preferred.