Idaho Small Business Development Center is seeking a Small Business Support Specialist 1.
This is a part-time, seasonal job for the summer with no benefits. The hourly rate is $18.00.
Degree Requirement: Bachelor's degree in Business (or closely related field) or be actively working toward completing a Business degree (or closely related field) from an accredited institution.
Required Qualifications:
- Experience with Microsoft Office (Word, Excel, and PowerPoint)
- Perform a variety of office support functions, including but not limited to communicating verbally and in writing, creating reports, and filling out forms.
- Respond to inquiries and explain program services, policies, and procedures to current and potential clients.
- Attention to detail.
Responsibilities:
- Provide administrative support for Idaho SBDC staff, including with department travel and department purchasing.
- Provide customer service to clients, the public, the Idaho SBDC, Lewis-Clark State College, and other organizations.
- File, scan, make copies, prepare and proof documents and correspondence, pick up and deliver mail to/from Lewis-Clark State College's mailroom.
- Answer the phone and respond to e-mails, provide information, forward e-mails and calls, send out surveys, leave messages, and assist walk-in clients as needed.
- When invited, assist Business Consultants with client projects concerning various business topics.
- Maintain Center IC client database. Input new clients, narratives, trainings, impacts, student projects, and create reports.
- Check calendars and confirm appointments and workshop attendance.
- Use Microsoft Office programs, including Outlook, Word, Excel, Publisher, and also Canvas to perform duties.
- Coordinate work with other staff, interns, and students.
- Attend and participate in meetings and trainings related to the position.
- Keep track of hours worked and input on state time card system.
- When invited, observe and participate with experienced Business Consultant(s) during appointments with selected clients.
- Analyze issues, identify opportunities, and help clients regarding business management, marketing, accounting, operations, planning, leadership, regulations, and other business operations.
- Conduct research and work on projects in order to assist clients, such as helping clients with business plans, marketing plans, cash flow projections, and other business projects.
- Help center meet Idaho SBDC annual goals including the following: Client Business Starts, Capital Raised, Jobs Created, and Sales Growth.
- Maintain strict confidentiality of all client information.
Application Procedure: Please upload the following documents
- Cover Letter
- Resume
- Three Professional References
This position is open until filled. Posting will remain open until a suitable pool of candidates is identified.
This position is subject to the successful completion of a criminal background check and may also be subject to an education verification. LC State is an EEO/VETS employer.