Insurance Coordinator

Insurance Coordinator

Exceptional Dental 

Slidell, LA 

Position Summary:  The Insurance Coordinator is responsible for assisting patients with the processing of dental insurance claims, and management of relationships between the practice and insurance carriers.  The Coordinator will contact insurance companies and patients regarding coverage determinations and outstanding balances and research and resolve insurance billing issues.

Exceptional Dental offers competitive pay and great benefits including: 

• Group health insurance
• Paid time off and holidays
  
• Free life insurance
  
• 401k Plan
• Monthly bonus potential

Why Join the Exceptional Dental Team?

• Potential for Growth– As the company continually expands, opportunities for leadership and growth are abundant.
• Full Benefit Options- Employees have access to a full range of benefits for you and your family. 
  
• Latest Technology and Systems- Offices are equipped with modern dental software and tools to ensure our staff can perform to their fullest.
• Mentorship and Training- Our team of experienced leaders are focused on promoting individual growth and interests through mentorship and training opportunities. 
• Focus on Patient Care– The heart of all we do lies in providing the best care to our patients and making a positive impact on the daily lives of others. 

Essential Functions: 

• Submit all patient insurance claims and follow up as needed. 
•  Identify and work on rejected claims.
• Verify electronic claims and NEA attachments were transmitted.
•  Write and submit narratives to insurance companies.
• Handle requests for additional information from insurance companies.
  
• Work on the Medical Aging Report.
  
• Assist in updating the insurance plan database monthly.
• Exercise discretion and independent judgment regarding coverage and insurance claims and resolves billing disputes with little supervision.
  
• Other duties and tasks, as assigned periodically.

Experience and Education:

• Excellent computer skills and ability to use practice software systems. 
• Must have High School Diploma or equivalent

Working Conditions/Physical Requirements:

• Sitting 80%
• Standing/walking 20%
• Medical, office, and lab setting.
• Hearing – Must be able to hear telephonic equipment and comfortably communicate with Patients and others by telephone and in person.
• Near Vision - The ability to see details at close range (within a few feet of the observer) as required for business software, and operating office machines.