SPANS Program Administrator

SPANS Program Administrator |Mainstream Fiber

**This position will be based out of Nashville, IN**

About Mainstream Fiber:

At Mainstream Fiber Networks, we’re more than just a fiber optic internet company: we’re a Hoosier based team dedicated to propelling the digital revolution forward, and we believe that investing in our employees is the cornerstone of success.

About the Role:

The role of SPANS Program Administrator is responsible for managing and coordinating access rights for various stakeholders seeking permission to utilize infrastructure assets, such as poles and towers, within our telecommunications network. SPANS program administrator will be responsible for processing access requests, ensuring compliance with regulations and company policies, and maintaining accurate records of access permissions.

Why should you join our Team:

• Permanent, Full-time Position
• Pay Range: Based on experience.
• 1st Shift
• Access to Company Benefits:
  1. Paid Time Off
  2. Paid Holidays
  3. Medical Insurance
  4. Dental and Vision Insurance
  5. Health Savings Account (HSA)
  6. Company-Funded Life Insurance
  7. 401(k) Retirement Savings Plan
  8. Employee Discounts on Company Services

Key Responsibilities:

• Receive, review, and process access requests from internal and external stakeholders, including joint use requests and pole attachment submissions.
• Verify the completeness and accuracy of submitted documentation and information.
• Coordinate with relevant departments to assess the feasibility and impact of proposed access activities.
• Ensure that all access requests comply with regulatory requirements, industry standards, and company policies.
• Stay updated on relevant regulations and standards governing infrastructure access rights.
• Collaborate with legal and regulatory teams to address any compliance issues or concerns.
• Serve as the primary point of contact for stakeholders submitting access requests.
• Communicate effectively with internal departments, external agencies, and third-party vendors involved in the access approval process.
• Coordinate meetings, site visits, and other activities related to access rights management.
• Maintain accurate and up-to-date records of access permissions, including approved requests, permits, and agreements.
• Develop and maintain a centralized database or system for tracking access requests, approvals, and related documentation.
• Generate reports and documentation as needed for internal audits, regulatory compliance, and stakeholder communication.
• Provide assistance and support to stakeholders regarding the access request process, requirements, and status updates.
• Address inquiries, concerns, and disputes related to access rights in a timely and professional manner.
• Identify opportunities for process improvement and customer service enhancement.
• Perform other related duties as required and assigned.

Key Qualifications:

• Bachelor's degree in business administration, telecommunications, engineering, or related field preferred.
• Previous experience in administrative roles, preferably in a telecommunications or utilities environment.
• Experience working with SPANS program and/or similar platform.
• Familiarity with regulatory requirements and industry standards related to infrastructure access rights (e.g., joint use agreements, pole attachment regulations).
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
• Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels.
• Proficiency in using computer software and database systems for document management and record-keeping.
• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

Post-Application Details:

After submitting your application, if your skills and experience align well with the position, you will move on to the next stages in the interviewing process. Even if this particular role doesn't work out, rest assured that you remain part of our network. This ensures that all our recruiters will have access to your profile, broadening your potential opportunities.