Education Coordinator/Professional Development Coordinator

From in-depth training and development programs to micro learning, the Ewald Consulting Professional Development Department provides expertise and solutions specific to association programs that are designed for continuing education, certification, certificates and workforce development, learning and performance. The Education Coordinator serves as a key team member responsible for supporting the planning, logistics and execution of our educational offerings including, in-person, virtual, hybrid, certificate and certification programs. As part of a growing company, we encourage applications for individuals who want to be difference-makers and help us fulfill on Ewald Consulting's mission:  Serving at the intersection of business, government and society to improve industries and professions.

Roles and Responsibilities

The Professional Development Coordinator’s daily activities support the planning and execution of several of our client’s virtual and in-person programs. This includes, but is not limited to planning and hosting webinars, continuing education applications, evaluation creation, certificate generation, data reporting, on-site event preparations and learning management system support.

Client Relations

• Represents Ewald Consulting and the client organization to various client constituents – committees, members, volunteers, potential members
• Ensures that client interests are top priority in all decision-making and planning related to professional development programming
• Works directly (and often directs work) with client members and volunteers to achieve program goals
• Handles numerous client requests, concerns, questions daily

Project Management

• Works with the Professional Development Specialists to execute and support virtual, hybrid and in-person programs related to learning and development:
  • Coordinate with presenters to schedule virtual programs and tech sessions
  • Host virtual programs
  • Support in-person program logistics including name badges, packing and shipping of event-related supplies and the preparation of onsite materials
  • Create reports with important metrics for strategic decision making
  • Coordinate post-program items such as collecting and compiling evaluation data, preparing certificates, processing continuing education credit
• Ensures all program-related tasks are entered, monitored and completed using our internal project management software

Required Qualifications and Education

Bachelor’s Degree

Experience in a client-service related role or industry

Excellent customer service presence and growth mindset

Strong organizational, project management and interpersonal skills

Ability to multi-task in a fast-paced working environment

General knowledge of Microsoft Office suite with a proficiency in MS Word and Excel

Preferred Knowledge and Skills

Ability to seek out process issues and propose new ways of doing work

Experience with Zoom Meeting and Zoom Webinar

Desire to work in an environment with great variety on a daily basis

A team-player mentality with a focus on providing a fast array of support to the Professional Development team

Flexible, patient and calm working demeanor

Work Conditions and Environment

Travel may be required (15% or less)

Willingness to work evenings and weekends as client events require

Ability to lift and carry items for an event. Items generally weigh less than 50 lbs.

Equal Employment Opportunity

At Ewald Consulting, Equal Employment Opportunity is our commitment and goal.  All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying.  Employment is contingent upon successful completion of a reference and background investigation based on position.