HUMAN RESOURCES MANAGER

RDG Overview:

Envisioned by Marine and Greg Galy through their travels, experiences, and thirst for discovery and adventures, the first MILA restaurant (part of RDG) opened in Miami Beach, FL, in January 2020. MILA is a restaurant, rooftop lounge, and mixology bar aiming to transport guests on a culinary journey of flavorful MediterrAsian cuisine. Balancing genuine hospitality, fine dining, and refined nightlife, MILA has quickly established itself as the go-to destination in the upscale Miami social scene.

We are first and foremost a group of individuals who strive for excellence and seek to illuminate the senses. We believe in the rhythms of life and we are driven by the experience of adventure. Our principles stand for giving our customers the most transporting experience, an organic design and a refined culinary journey. D R E A M I T

MILA has grown above and beyond our expectations in its first two years despite facing significant pandemic-related restrictions, and ranked #5 of The Restaurant Business Top 100 ranking.
Following the success of the original restaurant, RDG plans to expand to new concepts and locations, focusing initially on the Florida market. It has shown the quickest development rates and is anticipating some of the best economic growth worldwide.

B U I L D I T

Through its elevated brand portfolio, and its exclusive membership, RDG aims to create a full network of venues and experiences offering a unique lifestyle to its guests and members in Florida and to become one of the leaders of the luxury restaurant industry in the United States.

G R O W I T

RDG is now actively exploring other national markets such as New York City, Los Angeles and Las Vegas, as well as further afield in London, Dubai and Mexico City for potential expansion opportunities.

Summary:

The ideal candidate for the HR Business Partner position will have experience in all areas of Human Resources. The position will be based in one of our dining venues (not a corporate position) and will support benefit administration, compensation, recruitment and retention, employee relations, performance management, safety and training/development. This position reports to the Senior Manager, HR, and partners with senior leadership within the venue and corporate office. We are seeking a highly energetic, self-starter with a minimum of 5 years of progressive level Human Resources experience in a luxury restaurant, hotel, or hospitality setting.

RESPONSIBILITIES:

• Provides direction and consultation to the Executive Chef, GM, Director of Operations, and other members of management at all levels on strategic, tactical, and operational people issues.
• Responsible for on-boarding and facilitating orientation at the property level.
• Assist with implementing corporate policies that pertain to general handbook compliance.
• Support the launch full cycle performance management within the venue following the cadence of other properties.
• Work closely with employees to improve work relationships, boost morale, and increase productivity and retention.
• Perform general day to day HR administrative tasks and provide white glove support on all HR related matters.
• Support the Talent Acquisition Team with workforce planning and new venue openings recruitment efforts as needed.
• Completes new hire paperwork, e-verify & I9 process during the on-boarding of new employees.
• Works with Senior Manager, HR to complete worker’s compensation and unemployment paperwork.
• Supports venue management with coaching/counseling conversations and issuing progressive discipline paperwork.
• Conduct thorough and objective investigations to resolve complex employee related issues and maintain company employee standards and expectations.
• Serve as the point of contact for managers’ employee related questions or concerns regarding safety, compliance, payroll, total rewards, employment law, leave of absence, etc.
• Remain focused on compliance and Wage & Hour guidelines and policies.
• Ability to support multiple properties in a self-sufficient matter.
• Support the Chief People Officer and Senior Manager, HR as needed with alternate venues, and HR projects/coverage as needed.

Requirements/Qualifications:

• Minimum of 5 years previous luxury restaurant, hotel or hospitality Human Resources management experience as an HR Manager, HR Generalist or HR Business Partner.
• Bachelor’s degree in human resources, Business Administration or related field of study or any equivalent combination of education and/or experience is preferred.
• Professional Human Resources (PHR), Senior Professional Human Resources (SPHR), or other relevant industry certification such as SHRM is desired.
• Knowledge of performance management, compensation, and benefits principles, practices inclusive of leaves (LOA)
• Possess exceptional coaching, influencing skills to establish credibility and trust with internal customers and build influential relationships.
• Demonstrated knowledge with HRIS systems such as ADP.
• Excellent working knowledge of US & FL labor laws is strongly desirable.
• Ability to travel as needed to other venues to support with openings, training, recruitment, or general HR coverage.
• Although a day shift, must be willing to work a flexible schedule such as am, pm, weekends and holidays.

Other Skills and Knowledge:

• Must operate with a high degree of confidentiality and trust – Absolute requirement.
• Must be fully transparent with the ability to communicate and share visibility into the venue.
• Must have solid business acumen; problem solving skills, and exhibit high emotional intelligence, influence, and strategic thinking skills.

• Strong leadership skills with ability to influence behavior and outcomes
• Proven organizational and follow-up skills, comfortable initiating and responding to high volume of emails
• Adept at working in demanding, deadline-driven environment with a task-driven focus
• Accustomed to serving as a Change Agent - highly adaptable, dependable with an entrepreneurial spirit
• Strong analytical and critical thinking skills to successfully troubleshoot and resolve unexpected roadblocks, barriers, and inquiries from internal and external clients.
• Must have high energy and ability to influence at all levels