Program Manager

Program Manager for Supportive Services for Veteran Families

Full Time | Day Shift | Monday-Friday

Lutheran Social Services of Central Ohio is currently seeking an SSVF Program Manager for Faith Mission in Columbus, Ohio. Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women and Veterans with dignity and compassion.

The ideal candidate will share Our Mission: Creating a better world by serving people in need.

What will I do as an SSVF Program Manager with Lutheran Social Services?

• Ensure program procedures, standards and guidelines are met.
• Provide formal, individual (weekly/bi-weekly) supervision as appropriate for supportive services program staff that will ensure professional development and provide orientation, training, and coaching that will enhance the ethical, confidential, and respectful delivery of services to clients.
• Manage direct client assistance budgets and assist in the development of service plans.
• Assist director and finance department with SSVF fiscal program oversight.
• Complete a regular review of case files.
• Maintain positive relationships with residents, shelter staff, volunteers, and visitors.
• Maintain existing and grow new and existing relationships with collaborative community partners that provide onsite specialized supportive services (Legal Aid, Veterans Administration, etc.).
• Facilitate weekly case review meetings with supportive services staff.
• Assign caseload of residents to Case Managers.
• Ensure timely collection and collation of statistical information.
• Perform all other duties as assigned.

Requirements for an SSVF Program Manager with Lutheran Social Services:

• Bachelor's degree in Social Work or related field; LSW and/or LISW preferred.
• Extensive experience working with Veteran's, homelessness, mental health, and chemical dependency required.
• Three years supervisory experience required.
• Three years' experience working with direct client services.
• Three years supervising at least 4 to 7 direct reports.
• Administrative reporting experience.
• Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required.

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

Benefits with Lutheran Social Services:

• Health insurance with 4-plan options!
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Opportunity to make a positive impact on individuals & the community.

About Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.