Looking for a rewarding position? How would you like to serve those who served?
If you are looking for an opportunity to work for a great organization & make a difference, this is the job for you!
Come & join our winning team!
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K
The Veteran Service Assistant reports directly to the Veteran Service Coordinator or Lead Veteran Service Assistant at the designated U.S.VETS site. The Veteran Service Assistant assists in the daily implementation of day-to-day basic residential services.
FLSA Classification: Non-Exempt
Responsibilities
- Assists in the delivery of basic services (such as shelter, food, hygiene, etc.) to veterans served at the facility
- Ensures harmonious atmosphere at the facility by maintaining communication with clinical staff and maintaining a therapeutic community environment
- Assists in the delivery/handling of client mail
- Assists clients with the move-in and move-out from the facility
- Responsible for the preventing or de-escalating any verbal and physical altercations from the facility including submitting Incident Reports to the Veteran Service Coordinator or Lead Veterans Service Assistant concerning these events
- Responsible for addressing client issues timely to ensure the non-interruption of services
- Conveying needs to the Veteran Service Coordinator or Lead Veterans Service Assistant to maintain supply inventory of supplies and ensures proper storage
- Assists with maintenance and upkeep of the facility and ensures readiness for inspections
- Assists in the implementation of toxicology testing to promote a sober environment
- Responsible for implementation of all safety and emergency procedures
- Assist the Veteran Service Coordinator in bed checks, inspections of rooms to ensure a clean, safe and hazardless environment
- Conducts various administrative duties to include documentation of bed check, inspections, incident reports, client logs, etc.
- Facilitate routine daily living activities for clients
- Adheres to the site work order procedure
- Assists with weekly cleaning of client room and other common-use areas around the site
- Performs other duties as assigned
Qualifications
- High School Diploma or equivalent required
- Experience working with people (customer service, hospitality, caregiving, etc.) preferred
- Strong communication and interpersonal skills
- Ability to follow direction and work within a structured environment
- Basic computer skills
- Valid driver's license preferred; must meet insurance requirements if driving company vehicles
What Makes You a Strong Fit
- You are reliable and show up on time
- You handle situations calmly and professionally
- You are comfortable in hands-on, active work environments
- You take direction well and follow through
- You respect boundaries and maintain professionalism
Why Join U.S.VETS?
This role is often the starting point-and many team members grow into higher-level positions over time.
- Comprehensive Benefits: Medical, dental, vision, 401(k), and paid time off
- Career Pathways: Opportunities to move into Veteran Support Specialist, Case Management, and other roles
- Team Environment: Work with people who care about the mission and each other
- Meaningful Work: Support veterans in a way that is visible and immediate
Ready to Get Started?
Apply today and begin building a career that makes a difference.
Not sure if you meet every requirement? Apply anyway.
If you're dependable, willing to learn, and committed to the mission, we want to hear from you.