Graphic Design Customer Service Representative

AppleTree Staffing is partnering with one of our clients on the Southside of Indianapolis to help them identify a Customer Service Representative to join their team.

This company has been in business for over 70 years! They are a third-generation family-owned company, with a stable career opportunity and great benefits! The company has been successful for this long because they truly value each member of their team and are always looking for ways to promote someone and help them in their career path. This is not your typical environment where everyone is considered expendable. The team atmosphere is the hallmark of their organization.

Responsibilities:

• Cultivate and nurture strong business relationships with customers
• Assess customer needs daily and effectively relay them to Production
• Input detailed job information into the MIS system, including scheduling details
• Organize customer information, artwork, and archived files into designated digital folders
• Perform quality checks on job files before sending for approval
• Generate price quotes as necessary

Required Reporting:

• Maintain daily open jobs report in the MIS system
• Keep customer-specific press specifications up to date
• Manage customer-specific CSR workflow descriptions

Job Requirements:

• Dependability with minimal absences
• Experience with Adobe suite and knowledge of the printing process
• Flexibility to work occasional overtime
• Eagerness to acquire new skills
• Strong communication skills, both verbal and written
• Positive and professional demeanor
• Ability to collaborate effectively with others
• Problem-solving abilities
• Capacity to prioritize tasks, multitask, and stay focused with minimal supervision
• Proficiency in computer and basic typing skills

If you meet these requirements, apply or call 317-887-0747 today! Interviews will begin immediately!

JOB TYPE: FULL-TIME

SHIFT: 1st

PAY: $21-$23/HR