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Service Design Consultant Jobs (NOW HIRING)

California Closets

Design Consultant

Queens, NY · On-site

Offer a luxury experience for clientele through product expertise and elevated service. * Provide in-home design and consulting. * Work with interior designers, decorators, and architects. * Own all ...

ReBath

Design Consultant

Middletown, CT · On-site

We are looking to Certify Design Consultants in our industry ... We will train you to sell design and remodeling services to our customers and only put you in front ...

Ethan Allen

Design Consultant

Canton, CT · On-site

Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and ...

California Closets

Design Consultant

Queens, NY · On-site

$55K/yr

Offer a luxury experience for clientele through product expertise and elevated service. * Provide in-home design and consulting. * Work with interior designers, decorators, and architects. * Own all ...

eth

Design Consultant

Fort Lauderdale, FL

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Perrysburg, OH · On-site

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Tustin, CA

Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and ...

eth

Design Consultant

Perrysburg, OH

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

Ethan Allen

Design Consultant

Perrysburg, OH · On-site

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Cary, NC

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

Ethan Allen

Design Consultant

Cary, NC · On-site

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Fort Lauderdale, FL · On-site

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Perrysburg, OH

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Cary, NC

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Fort Lauderdale, FL

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

eth

Design Consultant

Tustin, CA

Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and ...

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Service Design Consultant information

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$13

$29

$70

How much do service design consultant jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for service design consultant in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

How does a Service Design Consultant typically collaborate with stakeholders throughout a project?

Service Design Consultants work closely with a variety of stakeholders, including clients, users, and cross-functional teams such as product managers, developers, and marketers. Collaboration often involves facilitating workshops, conducting interviews, and co-creating service blueprints to ensure all perspectives are considered. Regular touchpoints and iterative feedback sessions help align everyone on the project's goals and ensure solutions are user-centered and feasible. This collaborative approach not only builds consensus but also uncovers valuable insights that shape effective service experiences.

What are the key skills and qualifications needed to thrive as a Service Design Consultant, and why are they important?

To thrive as a Service Design Consultant, you need a strong background in human-centered design, process mapping, and stakeholder engagement, often supported by a degree in design, business, or a related field. Familiarity with tools such as journey mapping software (like Miro or Smaply), prototyping platforms, and service blueprinting is typically expected. Outstanding communication, facilitation, and problem-solving abilities are vital soft skills that set professionals apart in this role. These capabilities are essential for designing effective, user-focused services that meet organizational goals and drive innovation.

What is a Service Design Consultant?

A Service Design Consultant is a professional who helps organizations improve and design their services to better meet the needs of customers and users. They use methods such as research, journey mapping, prototyping, and stakeholder engagement to create effective and user-friendly service experiences. Service Design Consultants often work across different departments to ensure the service is cohesive and aligns with business goals. Their work can involve everything from designing new services to optimizing existing ones, with a strong focus on user-centered solutions.
More about Service Design Consultant jobs
What states have the most Service Design Consultant jobs? States with the most job openings for Service Design Consultant jobs include:
What job categories do people searching Service Design Consultant jobs look for? The top searched job categories for Service Design Consultant jobs are:
Service Design Consultant jobs near you
Infographic showing various Service Design Consultant job openings in the United States as of June 2026, with employment types broken down into 10% Full Time, 79% Part Time, 1% Temporary, and 10% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $61,236 per year, or $29.4 per hour.
Journey Management & Service Design Consultant

Journey Management & Service Design Consultant

Aquent

Atlanta, GA • On-site

$70 - $76/hr

Temporary

Medical, Dental, Vision, Retirement

Posted 10 days ago

Job description

Placement Type:
N/A
Salary:
$70-76 Hourly
W2, hourly with benefits
Start Date:
Jun 29, 2026
Aquent is partnering with a leading Fortune 500 retailer to identify a Journey Management & Service Design Consultant for a contract opportunity supporting enterprise customer experience initiatives.
This role will help scale journey management practices across the organization by facilitating workshops, driving adoption of customer journey tools and processes, and helping teams integrate customer insights into decision-making. If you're passionate about service design, customer experience strategy, and organizational transformation, we'd love to connect.
What You'll Do
  • Lead customer journey mapping and service design workshops
  • Support the adoption of JourneyTrack and journey intelligence workflows
  • Facilitate cross-functional collaboration sessions
  • Create journey management templates, playbooks, and best practices
  • Partner with CX, product, and business stakeholders
  • Analyze customer journey insights and pain points
  • Help integrate customer experience data into operational processes
  • Support change management and adoption efforts
  • Explore opportunities to leverage AI within journey management practices
  • Serve as a subject matter expert and coach for journey management methodologies

What You'll Bring
  • 6+ years facilitating workshops and cross-functional sessions
  • Experience in service design, customer experience, journey management, or design thinking
  • Strong change management and organizational adoption experience
  • Experience creating customer journey maps and service blueprints
  • Ability to influence stakeholders across large organizations
  • Strong communication and presentation skills
  • Experience translating customer insights into actionable recommendations

Nice to Have
  • JourneyTrack experience
  • Journey Intelligence platforms
  • Retail industry experience
  • Human-centered design certifications
  • Prosci or change management certifications
  • UX research experience
  • Experience applying AI within CX or journey management programs

Why Apply
  • Help shape customer experience strategy at enterprise scale
  • Lead highly visible transformation initiatives
  • Work with senior cross-functional stakeholders
  • Influence how customer insights drive business decisions
  • Gain exposure to emerging AI applications in journey management

The target hiring compensation range for this role is $70 to $76/hr. Compensation is based on several factors, including but not limited to education, relevant work experience, relevant certifications, and location.
About Aquent Talent
Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.
Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium.
Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.
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