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Service Design Consultant Jobs (NOW HIRING)

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Human-Centered Design Consultant - Hybrid - Washington, DC Our client, a major membership-based ... You will lead service design efforts across both projects, applying human-centered and systems ...

We are looking to Certify Design Consultants in our industry ... We will train you to sell design and remodeling services to our customers and only put you in front ...

Offer a luxury experience for clientele through product expertise and elevated service. * Provide in-home design and consulting. * Work with interior designers, decorators, and architects. * Own all ...

Design Consultant

Queens, NY ยท On-site

$55K/yr

Offer a luxury experience for clientele through product expertise and elevated service. * Provide in-home design and consulting. * Work with interior designers, decorators, and architects. * Own all ...

Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and ...

Design Consultants will be measured based on performance categories (teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills) and ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

In our global network of Design Centers, we offer complimentary interior design service and sell a ... The Design Consultant works closely with the customer to create individualized design solutions to ...

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Service Design Consultant information

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How much do service design consultant jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for service design consultant in the United States is $29.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

How does a Service Design Consultant typically collaborate with stakeholders throughout a project?

Service Design Consultants work closely with a variety of stakeholders, including clients, users, and cross-functional teams such as product managers, developers, and marketers. Collaboration often involves facilitating workshops, conducting interviews, and co-creating service blueprints to ensure all perspectives are considered. Regular touchpoints and iterative feedback sessions help align everyone on the project's goals and ensure solutions are user-centered and feasible. This collaborative approach not only builds consensus but also uncovers valuable insights that shape effective service experiences.

What are the key skills and qualifications needed to thrive as a Service Design Consultant, and why are they important?

To thrive as a Service Design Consultant, you need a strong background in human-centered design, process mapping, and stakeholder engagement, often supported by a degree in design, business, or a related field. Familiarity with tools such as journey mapping software (like Miro or Smaply), prototyping platforms, and service blueprinting is typically expected. Outstanding communication, facilitation, and problem-solving abilities are vital soft skills that set professionals apart in this role. These capabilities are essential for designing effective, user-focused services that meet organizational goals and drive innovation.

What is a Service Design Consultant?

A Service Design Consultant is a professional who helps organizations improve and design their services to better meet the needs of customers and users. They use methods such as research, journey mapping, prototyping, and stakeholder engagement to create effective and user-friendly service experiences. Service Design Consultants often work across different departments to ensure the service is cohesive and aligns with business goals. Their work can involve everything from designing new services to optimizing existing ones, with a strong focus on user-centered solutions.
More about Service Design Consultant jobs
What states have the most Service Design Consultant jobs? States with the most job openings for Service Design Consultant jobs include:
Infographic showing various Service Design Consultant job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 7% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $61,236 per year, or $29.4 per hour.
Human-Centered Design Consultant (Service & Social Program Design)

Human-Centered Design Consultant (Service & Social Program Design)

RJM Technologies

Washington, DC โ€ข On-site

Other

Posted 6 days ago


Job description

Human-Centered Design Consultant (Service & Social Program Design)



Hybrid | Washington, DC (Tuesdayโ€“Thursday onsite)

Our client, a leading nonprofit organization serving adults age 50+, is seeking a Human-Centered Design Consultant to improve workforce and financial wellness programs through service design, research, and participant-centered innovation.

This is not a product or UX design role. We are seeking someone with experience redesigning social programs, services, or service delivery models within nonprofit, government, healthcare, workforce development, or other mission-driven organizations.

Responsibilities

Conduct qualitative research, stakeholder interviews, and research synthesis.

Analyze participant journeys and current service delivery models.

Create journey maps, service blueprints, and service improvement recommendations.

Facilitate workshops with cross-functional stakeholders.

Prototype and test service improvements using iterative Human-Centered Design methods.

Deliver actionable recommendations to improve participant experience, operational effectiveness, and program outcomes.


Qualifications


3+ years of Human-Centered Design, Service Design, or Program Design experience.

Experience improving services or social programs rather than solely digital products

  • Background in nonprofit, government, healthcare, workforce development, public benefits, education, or community services strongly preferred.
  • Strong experience with qualitative research, journey mapping, service blueprinting, systems thinking, and workshop facilitation.
  • Excellent communication, stakeholder management, and presentation


Please Note: Candidates whose experience is primarily focused on SaaS, consumer applications, UI/UX, visual design, or digital product design without service or program redesign experience are unlikely to be a strong fit.