Catering Sales Manager

Description

The Delta Romulus Detroit Airport has an exciting opportunity to join our team as the Sales & Catering Manager.

Job Type: Full-time

Salary: $50,000.00 to $55,000.00 (Depends on experience)

• Benefits Offered
• Flexible Schedule

Work Location: In office

Responsibilities

Specific Experience/Skills Need (but not limited to):
• Identifies and solicits new and existing accounts from telemarketing, appointments, site tours, cold calls, outside sales calls, and inquiries via email, phone, and in-person interactions to generate topline revenue.
• Negotiate group business, food and beverage, guest room rates, meeting room rental, and hotel services within assigned markets that meet or exceed hotel revenue goals.
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures.
• Ensures all pertinent aspects of solicitation, closing, and customer communications are complete and documented and maintains existing accounts with an active trace/follow-up system.
• Drive customer loyalty in order to grow the share of the account by delivering service excellence throughout each customer experience.
• Learn the Hotel Brand and Sales Strategy
• Establishes client base organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel.
• Work client-related special events on/off non-traditional work hours
• Participate in Sales Blitzes
• Responsible for the successful outcome of meetings, events, and programs from pre-arrival through post-departure.
• Serve as Manager on Duty for all events, Participate in MOD Duties
• Responsible for assisting with banquet set up of meeting/catering events.
• Completes daily/weekly/monthly reports as directed by the DOS/GM
• Other duties as assigned by the DOS/GM

Qualifications
• Bachelor's degree in business, sales, or hospitality management OR 3 - 5 years experience in Hotel Sales Management.
• Banquet and Catering sales are a must.
• Expertise in CI/TY, SFAWeb, and/or Salesforce
• Effective communication and negotiation skills.
• Ability to function proficiently in a fast-paced team environment and encourage team members to provide exceptional service.
• Must be available to work evenings and weekends as business needs require.

Preferred Qualifications:
• Marriott Brand Hotel experience
• Facilitation and/or presentation experience.
• Personality that inspires others to execute events with excellence.