Member Experience Associate

Valley of the Sun Jewish Community Center

Scottsdale, AZ

Expired: February 06, 2024 Applications are no longer accepted.

$17 to $19 Hourly
Part-Time

Job Description

Company Info

Job description

Member Experience Associate

This position is a customer service position responsible for staffing the Welcome Desk and assists in providing the best Member Experience. Engage, Exceed Expectations and Excellence is what we do!

RESPONSIBILITIES AND DUTIES:

Greet all members and guests enthusiastically and professionally in person and by telephone
Engage with all members throughout their shift
Check in members guests according to procedures
Accepting payments for services at POS computer
Making reservations in Mind Body
Answering the telephone and directing calls to the proper person
Assist members by being knowledgeable of all departments, services, community/campus programs and events
Keep membership director abreast of all customer service issues and concerns
Give tours and process membership applications
Additionally, any responsibility that would be required to maintain effective member relations; issuing photo ID cards, addressing membership inquiries, keeping surrounding area organized and other duties as assigned

Job Types: Full-time, Part-time

Salary: $17.00 - $19.00 per hour

Schedule: