Administrative Assistant
- Full-Time
• Managing the daily office operations and performing general office administrative, clerical, and operational
tasks
• Executive assistant to the owner
• Assisting & supporting the Adjusters, Sales Team with daily activities to include clerical, administrative and
operational tasks, scheduling, communications, research, follow-up, etc. Facilitate internal communication,
acting as the go-between for different departments.
• Assist in the initial review and documentation of new insurance claims.
• Coordinate with public adjusters, claimants, contractors, etc., to gather necessary documentation and evidence
for claims.
• Create Client contract documents, send for e-signatures, set up client/claim profile in Claim Wizard and
Company Cam.
• Organize and maintain both digital and physical files related to claims and corporate activities in ClaimWizard.
• Ensure data accuracy and compliance with industry regulations and maintain records of public adjuster licensing
and bonds.
• Daily use of Microsoft 365 products, Claim Wizard, Company Cam, Signow.com, Adobe Acrobat, Chrome
Internet Browser
• Receive and organize, scan, upload documents and photos for claim files.
• Research, gather, organize, and create reports.
• Bookkeeping - Maintain a record of financial transactions for claim payments, disbursements, expenses, and
settlements inside Claim Wizard
• Follow up with multiple emails and voicemails. Open and sort mail
• Scheduling and coordinating between multiple parties
• Maintain filing systems, workflows, and office operations
• Answer phones with a smile and represent FCCC at all times with professionalism and poise.
• Act as liaison for communication between clients, insurance companies, vendors, and FCCC
employees/contractors. Provide regular updates to clients as needed
• Receptionist duties by meeting and greeting clients and visitors at the office
• Maintain office including office equipment and office supply procurement
• Light errands like to the bank or to meet a client to pick up or deliver documents and/or checks
Requirements
• Business Acumen - Knowledge, insight, and understanding of general business concepts, tools, and processes
that are needed for making sound decisions in the context of the company's business.
• Excellent communication and customer service skills, both over the phone and written
• Organized, detailed, process oriented, solution-based critical thinking skills
• Self-motivated and proactive
• Document management: filing, scanning, uploading, and reviewing documents
• Excellent Project Management skills
• Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings
• Ability to work with details and time-sensitive issues
• Good decision-making skills and response to high-pressure situations
• Willing and able to learn new processes and workflows
• Able to effectively work independently and in team environment
• Above average Multitasking capabilities: Managing Multiple Priorities - Ability to manage multiple concurrent
objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
• Firm grasp of basic mathematical skills
• Ability to accurately type 40 words per minute
Address
The Staff Pad
Jacksonville, FLIndustry
Business
Posted date
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