Security Supervisor

Study Hotels is expanding to new markets and is currently seeking a motivated Security Supervisor to join our team at our new hotel in Chicago, The Study at University of Chicago.

Our caring and attentive associates reinforce our principal belief that guest service is our highest priority. We have opportunities for energetic, service-oriented individuals who are experienced in providing efficient service and memorable experiences.

Responsibilities

• Interviews, hires, and trains security staff.
• Oversees the daily workflow, schedules, and assignments of security staff including security guards and desk clerks.
• Prepares and conducts training for new hires and current staff including training on workplace searches, drug and alcohol procedures, and related safety and security topics.
• Provides and/or implements security and security protocols for premises.
• Takes proactive steps to provide a safe and secure working environment to staff and visitors.
• Carry out inspections on the premises to ensure everything is in order.
• Check-in vendors and deliveries. Ensure vendors have the appropriate escort throughout the back areas of the hotel.
• Responsible for monitoring the CCTVs. Work with the Director of Engineering to identify vulnerable spots of the CCTV.
• Investigate accidents, thefts, and other safety concerns pertaining to guests and coordinate with Human Resources for team members.
• Maintain and monitor lost and found processes and procedures.
• Responsible for key maintenance, conduct departmental key control audits, and maintain key control records.
• Maintain emergency safety procedures.
• Prepare reports on all activity that takes place in the hotel.
• Responsible for reporting incidents to the appropriate channels.

Fundamentals

• Education: High school diploma or general education degree (GED).
• Experience: 5+ years in a similar role.
• Flexibility to work any shift, including evenings, weekends, and holidays, as dictated by business needs.
• Basic knowledge of Microsoft Excel, Word, and Outlook.
• Extensive knowledge of security protocol and procedures.
• Excellent management and supervisory skills.
• Excellent verbal and written interpersonal communication skills.
• Proficiency in English required; a second language is desirable.
• Strong organizational skills, including follow-up, time management, ability to multi-task and manage multiple priorities.
• Ability to positively communicate and interact with all hotel departments, external vendors, and guests.
• Ability to grasp, lift and or carry, or otherwise, move goods weighing a maximum of 50 lbs.
• Ability to stand for long periods of time.
• Study Hotels is a drug free workplace. Pre-employment drug test and background check required.

About Us

The Study at University of Chicago, the third property of the Study Hotels brand, is located on the Midway Plaisance of the University of Chicago in Chicago, Illinois.

The 167-room hotel features areas of discovery and connection placed throughout for purposeful guest interaction, including custom writing desks complete with postcards to encouraging guests to connect with family and friends postage free. Guest rooms and public spaces are designed around a bright, uplifting palette, reflective of contemporary residential living.

Eligible full-time team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays.

Study Hotels is an Equal Opportunity Employer and does not discriminate based on age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law.