Security Supervisorย
Position Title: Security Supervisorย
Department: Operationsย
Reports To: Securityย Captainย / Operations Managerย
FLSA Status: Non-Exemptย
Position Summaryย
The Security Supervisorย is responsible forย overseeing security personnel assigned to designated posts, ensuring compliance with company and client expectations, coordinating schedules, providing training and guidance, responding to escalated incidents, andย maintainingย accurateย documentation. This role requires strong leadership, communication, and operational awareness.ย
Essential Duties & Responsibilitiesย
Leadership & Personnel Oversightย
- Supervise assigned security guards during scheduled shifts.ย
- Ensure guards follow company policies, post orders, and client expectations.ย
- Provide on-the-job training, coaching, and corrective guidance.ย
- Conduct performance observations and report issues to management.ย
- Assistย with new hire onboarding at the site level.ย
Operational Responsibilitiesย
- Review and verify guard logs, reports, and required documentation.ย
- Coordinate staffing needs andย assistย with schedule adjustments.ย
- Conduct post inspections and ensure proper guard coverage.ย
- Respond toย escalatedย incidents and coordinate with law enforcement or emergency personnel.ย
- Communicate site updates, issues, and recommendations to management.ย
Security & Incident Responseย
- Oversee incident response and ensureย accurateย reporting.ย
- Support guards during active emergencies and ensure proper protocol compliance.ย
- Monitor surveillance and security systems as needed.ย
- Perform patrols and site checks whenย required.ย
Qualificationsย
- Prior experience as a Security Officerย required.ย
- Previousย supervisory or lead experience preferred.ย
- Strong knowledge of security operations and post procedures.ย
- Ability to train, mentor, and guide security personnel.ย
- Excellent communication, leadership, and problemโsolving skills.ย
- Ability to make decisions in fastโpaced or highโstress environments.ย
- Valid Class D Security Licenseย required; Class G preferred (if armed sites apply).ย
- Valid driverโs license and reliable transportation.ย
- Proof of U.S. citizenshipย required.ย
- Ability to pass backgroundย checkย and drugย screen.ย
- Familiarity with CCTV, reporting systems, and incident documentation.ย
- First Aid/CPR certification preferred.ย
Compensation & Scheduleย
- Supervisorย pay range starts at $18.50/hour.ย
- Full-time and Part-time schedulesย availableย based on site needs.ย
- 8-hourย orย 12-hourย shifts, including overnight and weekend shifts depending on assignment.ย
- Work location: Primarily Fort Myers, FL (on-site).ย
Ballast Security is a premier security service provider specializing in comprehensive security solutions for residential, commercial, and industrial clients. With a commitment to excellence and a proactive approach to safety, Ballast Security Services ensures a secure environment for your people and property.
Founded in 2019, Ballast Security is a branch of TPA Investigations (dba Idolon Intel), a security firm that specializes in Private Investigations and Security Services. Ballast Security and has grown to become a trusted name in the security industry. We offer a wide range of services including armed and unarmed security personnel, mobile patrol, event security, and customized security solutions. Our team is comprised of highly trained professionals dedicated to maintaining the highest standards of safety and customer satisfaction.