Agriculture - Customer Experience Sales Specialist

Position Summary:

Reporting to the Retail Manager, the Customer Experience Sales Specialist (CESS) is responsible for engaging new and existing customers in products or services The Rack has to offer, and ensure communication is open, honest and consistent. The successful candidate will also be required to promote our niche products and remain updated on market intel.

POSITION RESPONSIBILITIES:

• Create and maintain the highest value to the customer by differentiating yourself and The Rack
• Location and Customer Administration
• Meeting and exceeding annual sales goals and profit margin
• Implement sales strategies (Customer for Life)
• Drive sales of all products including protection products, fertilizer, seed, specialty services
• Keep informed of competitor activities within the market area and recommends marketing programs and services
• Engage new customers in our research and arrange customer learning opportunities that provide incremental value in coordination with our UY team
• Help grow excising/new customers by creating call lists that encompass knowledge of on farm storage and buying patterns
• Build client loyalty
• Other duties as required

EDUCATION AND EXPERIENCE:

• High School graduate or equivalent
• College graduate with a Major in an area of Business Administration or Agricultural Science will be given preference
• Minimum of 2 years of experience in a position within the agricultural industry, with a diverse portfolio of agricultural experience, primarily in sales

OTHER REQUIREMENTS:

• Ability to work independently, prioritize responsibilities, exceptional communication skills
• Strong interpersonal skills are necessary to increase market share and achieve location goals
• Ability to work closely with all levels of staff and management
• Proficient in the use of computers and software including Microsoft Office Suite
• Technical understanding of the agricultural support industry and ability to identify customer existing and ongoing needs
• Familiar with The Rack as a company along with products/services available
• Must live in or near the town of Unity SK