Case Manager for Supportive Housing (South Austin)

Foundation Communities

Austin, TX

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

$1000 Sign-On Bonus (Payable After 90 Days)

Company Overview

Foundation Communities (FC) is a local, homegrown nonprofit. Founded in 1990, we provide affordable, attractive homes and free on-site support services for thousands of families, veterans, seniors, and individuals with disabilities. We offer an innovative, proven model that empowers our residents and neighbors to achieve educational success, financial stability, and healthier lifestyles. We own and operate 26 communities all over Austin and in North Texas.

In compliance with Foundation Communities’ duty to provide and maintain a workplace that is free of known hazards, Foundation Communities is requiring all employees to be fully vaccinated against COVID-19 unless they request and receive a reasonable accommodation.

We are looking for a highly motivated individual to provide intensive case management services to residents and develop creative programs that support them in successfully maintaining housing, accessing mental and primary health care, financial management, education and employment services. A good candidate would provide holistic case management and foster a positive sense of community in one of our permanent supportive housing communities for previously homeless and/or very low-income single adults.

Job Responsibilities:

Conduct intensive case management and care coordination to increase residents’ access to and engagement in mental and primary health care, substance use treatment, financial management, and overall self-sufficiency through an interdisciplinary team approach. Work closely with partner agencies and the larger Resident Services team and to increase residents’ housing retention, income stability, health and wellness, and social connectedness.
Effectively assess and diffuse crisis situations by using de-escalation techniques, calling proper authorities in the event of an emergency, and thoroughly communicating and documenting incidents and outcomes as appropriate.
Develop creative strategies to build relationships with residents, while providing assertive outreach to determine areas of need, increase residents’ participation in their treatment, and connect residents to appropriate resources. Develop voluntary groups, classes, outings, and unique learning opportunities that encourage positivity, growth, community connectedness and socialization opportunities for residents.
Collaborate with Property Management following a blended management model. Meet routinely with Property Management staff to determine enforcement and amendments of policies, cooperatively discuss how to manage difficult situations with residents, and make joint decisions to support the safety and well-being of the community.
Document delivered services in accordance with grant requirements and FC documentation systems. When applicable, submit documentation by established target dates to appropriate personnel.

Other Duties & Responsibilities:

This job description covers the main responsibilities of the position, however it is not intended to cover every aspect, and other responsibilities may be assigned.

Qualifications:

- At least one year of experience in providing case management services to economically disadvantaged adults required.
- At least one year of experience in mental health, substance abuse, and/or crisis intervention required.
- Ability to work independently, problem solve, think critically and independently and effectively communicate with people from diverse backgrounds required.
- Must have strong interpersonal skills, good organizational methods and be skillful at multitasking. Able to proactively form warm, professional relationships with residents by demonstrating respect, kindness, and availability, as well as a person-centered, strengths-based orientation in case management.
- Bachelor or Master of Social Work Degree (or related field) recommended.
- Spanish or ASL proficiency helpful.

Physical Demands/Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing the duties of this job, the employee is seated in an office setting and is regularly required to see, talk and hear. The employee frequently is required to stand, walk, and sit. The employee is frequently required to use hands. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Work environment: The work conditions usually take place in a clean, pleasant, and comfortable office setting. The noise level in the work environment is usually moderate.

Compensation and Benefits: $47,000 – $51,000

Foundation Communities provides an excellent benefits package including employer paid health benefits, 401(k) investment opportunity, Employee Assistance Program, paid vacation, holiday, and sick time.

Benefits include:
- Paid Time Off: Earn 2 weeks of vacation in your first 2 years, then 3 weeks after your 5th year, etc.; Personal Time; Bereavement; Paid Parental Leave
- Holiday Pay: 12 paid holidays plus your birthday.
- Health, Dental, Life, Short Term Disability, Long Term Disability, Wellness Program for reduced Health Insurance Premiums
- Employee Assistance Program (EAP): This benefit provides you and household members with confidential 24/7 phone support and referral for personal issues, including mental health, stress, legal and family problems. You may also meet with a counselor 3X per year for each presenting issue.
- Retirement Plan: After 12 months of employment and 1000 hours of service (& age 21), you become eligible for our 401(k)-retirement plan. Features a 2% match if you contribute and a 3% safe harbor contribution for all eligible participants. This is like getting a 5% raise!
- Holiday Bonus provided annually based on years of service
- Housing: After 6 months of employment, if you work a minimum of 20 hours per week, you may be eligible to reside at a Foundation Communities property and receive a 20% discount off the unit’s market rate at move-in.
- Paid trainings for career development
- Employee Assistance Program (EAP): This benefit provides you and household members with confidential 24/7 phone support and referral for personal issues, including mental health, stress, legal and family problems. You may also meet with a counselor 3X per year for each presenting issue.
- Service Awards: After 12 months of employment, you will receive a gift to recognize your service. Additional awards are available as your tenure increases.
- Housing: After 6 months of employment, if you work a minimum of 20 hours per week, you may be eligible to reside at a Foundation Communities property and receive a 20% discount off the unit’s market rate at move-in.
- Pay Increases: Opportunities for performance-based and cost-of-living pay increases
- Casual work environment

Foundation Communities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation & gender identity. As an organization committed to diversity, equity, and inclusion we seek applicants from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

eS3rA5RVvt