Design Center Sales Representative - Part-Time

Buechel Stone Corporation

Kohler, WI

Expired: August 11, 2022 Applications are no longer accepted.

$15 to $18 Hourly
Part-Time

Summary:

Responsible for creating the best experience in the stone industry. Help provide solutions to client's needs.

Role and Responsibilities:

Manage design center visits; handle inquiries, quote requests, delivery information and terms
Consult clients through the use of creative design consulting skills, teamwork and customer service, in order to deliver an exceptional experience to every customer, every time
Assist with the design and selection of the perfect natural stone for each setting and application
Discuss customers' needs, and recommend products that will best meet their expectations, following up as necessary to point of closure
Actively listen and engage clients to understand their project concerns in the natural stone selection process
Use Buechel Stone's proven sales process and expertise acquired from our in-depth training program
Handle phone inquiries, both received inquiries and those initiated through active prospecting.
Prepare work orders and review orders upon submission into the CRM system
Communicate with intercompany departments to determine product availability and order status
Advise customers of order updates including to, but not limited to: order delays, back orders, or necessity of substitutions
Respond to and resolve complaints authorizing returns or refunds where appropriate.
Monitor and maintain adequate inventory of sample boards and literature
Develop, share, and apply product expertise by keeping informed with the marketplace and industry trends
Learn and utilize CRM program
Provide assistance to the Sales Group as necessary
Provide assistance with design center updates
Maintain strong relationships with existing customers
Motivate self to stay accountable to individual sales and service goals
Perform other related duties as assigned

Qualifications and Education Requirements:

3 years of sales experience
Excellent written and verbal communication skills
Experience using a CRM program preferred
Professional presentation
Knowledge and understanding of Microsoft Outlook, Word, and Excel
Excellent organization skills and attention to detail
Excellent customer service skills
Past experience with or knowledge of stone preferred

Competencies:

Communication Proficiency
Organizational Skills
Time Management
Presentation Skills
Diversity and Inclusion
Teamwork Orientation
Business Acumen
Project Management

Work Conditions:

Office Environment
Hours/Schedule: Approximately 27 hours - Friday, Saturday, Sunday

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.