Inside Sales Dispatcher Customer Service

Mr. Handyman of S Baton Rouge and Prairieville

Baton Rouge, LA

Expired: over a month ago Applications are no longer accepted.

Full-Time

Job Description

We consistently hire reliable, customer service-focused employees who are both knowledgeable and skilled. They are experienced in many areas of handyman repair and they know the value of building relationships with our clients. Our team of qualified experts live our code of values of Respect, Integrity, and Customer Focus while having fun in the process!

As a Dispatcher and Inside Sales person, you are a key member of the team and represent Mr. Handyman on customer calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.

Specific Responsibilities:

Receive incoming calls in professional and courteous manner
Return customer calls, respond to customer complaints, and resolve issues
Schedule services and dispatch technicians
Perform marketing functions to sell additional work and earn business
Perform administrative functions including data entry, payment processing, and supply inventory
Perform other duties as needed which may include cross-training in related positions

Job Requirements:

Previous customer service and sales experience preferred
Strong written and verbal communication skills
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Detail-oriented with strong data entry skills
Team player who can work independently

Benefits: Paid holidays and vacations, bonus opportunities available

Proudly serving: Baton Rouge, Prairieville, St. Gabriel, Hobart, Shenandoah, Westminister, Innoswold, Old Jefferson

We are actively interviewing for this position - Apply today and our hiring manager will follow-up!