Director of Security

Yearly

Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.

The Director of Security is responsible for ensuring the safety and security of all the employees, guests and building. In addition the Director of Security is in charge of the smooth and efficient operations of the secuirty department in an an attentive, friendly, efficient and courteous manner.

• Direct the Safety and Security department ensuring policies and procedures are followed, oversee all reports and follow up of incidents. Coordinate and direct the Safety Committee, and implement new training procedures.

• Develop and direct the Safety Committee, ensuring training standards are conducted and implemented, to achieve compliance and regulations.

• Coordinate and train hotel personnel on the Emergency Manual as often as needed.

• In charge of doing security’s department payroll on a weekly basis.

• Responsible in the process of training, disciplining, and reviewing House Officers job performance. Assign duties and schedules for House Officers.

• Update Emergency Manual as required. Distribute emergency contact list as required, and as often as needed.

• Review all incident reports of property losses, fire, accidents, and reports of unusual occurrences to ensure complete investigation and follow up.

• Conduct fire safety inspections to ensure compliance with the law and corporate policy.

• Educate staff on the Hazardous Chemical Programs (OSHA) and other related safety programs.

• Supervise fire drills, train employees in fire evacuation procedures and ensure that sufficient qualified personnel are available to perform the duties of Fire Safety Director.

• Coordinate and monitor the efficiency of safety and security related programs.

• Oversee accident reports statistics on lost time, and other reports required by governmental agencies relating to safety and security.

• Carry out programs to train security and fire safety personnel to ensure the readiness of hotel fire response team.

• Maintain good relationship with various city agencies to ensure compliance with applicable regulations.

• Monitor equipment, and devices that would increase the security and fire safety of the hotel.

• Maintain communication with guests before, during and after their stays concerning security and safety related matters.

• Coordinate resolution of guest incidents and problems and keep guests informed.

• Correspond with guests and outside law enforcement agencies on a regular basis to insure all security needs are addressed.

• High School diploma required

• Must have 5 years Security / Hospitality Experience/ with 2 years of Security Management experience.

• Fire Safety Director, CPR certification, and First Aid certified

Job ID: 2023-41558