Call Center Rep I

***Must be flexible between the department hours 6:00am-9:00pm Monday-Friday and 8:00am-5:00pm Saturdays. Will discuss schedule further upon hire.***

Tinker Federal Credit Union’s Member Service Center department has immediate openings for Call Center Representative I's! This is an exciting opportunity to join the largest and best credit union in Oklahoma! We offer competitive pay, a robust benefits package, a “smart casual dress code” and much more! We want you to work and grow at TFCU, so there will be many opportunities for professional development and growth through training and continued education. We value you at TFCU!

As a Call Center Representative I, you will be responsible for the following:

• Assist members on the telephone
• Perform non-cash teller transactions
• Assist members with opening new accounts

Salary Range:

The starting pay is $21.09/hour; however, actual placement within the range will be determined individually based on your experience relative to organizational needs and internal salary equity.

Education/Experience:

You must have:

• A High school diploma or general education degree (GED); one to two years’ related experience and/or training; or equivalent combination of education and experience in a related area.

Bilingual English/Spanish skills highly preferred! Remote/Work from home opportunities available!

Applicable financial institution and/or military experience may be substituted for education at the rate of two years of experience for one year of education

Keys to success:

In order to be successful as a Call Center Representative I, you must possess these qualifications:

• High volume call center/customer service experience
• Ability to provide courteous customer service
• Ability to thoroughly research & resolve account errors